Harper Acura - Service Center

Great communication! I went in for a routine oil change, and mentioned another problem. The service department was able to diagnose and complete my repair in a timely man I went in for a routine oil change, and mentioned another problem. The service department was able to diagnose and complete my repair in a timely manner. Ray kept me informed about the repairs, and the time involved. A loaner car was available, and the day went great. I highly recommend Harper's service department. More

Great, quick service! Ray and Harper Acura did a great job getting my lug nut off and warranting my battery. Ray took care of me and my MDX very quickly. Ray and Harper Acura did a great job getting my lug nut off and warranting my battery. Ray took care of me and my MDX very quickly. More

Excellent Experience I bought my 2011 Acura MDX here and have had all my service done here. I am extremely pleased with the Harper folks and would not hesitate to recomm I bought my 2011 Acura MDX here and have had all my service done here. I am extremely pleased with the Harper folks and would not hesitate to recommend Harper for sales or service. More

Sales and service for 17 years Bought two cars and had all service done here since 1998. I have nothing but good words for Mark Cauthen and Richard Tompa and his crew. Bought two cars and had all service done here since 1998. I have nothing but good words for Mark Cauthen and Richard Tompa and his crew. More

Great experience I purchased my 2015 RDX from Joey Tipton. Yesterday, I took it in for service and talked with Brad Laura. I have also talked by phone with Richard Tom I purchased my 2015 RDX from Joey Tipton. Yesterday, I took it in for service and talked with Brad Laura. I have also talked by phone with Richard Tompa. All three provide great customer service. It is obvious that taking care of the customer is stressed at every level at Harper. I can't imagine better service any where else. More

Genuine Harper Acura is an exceptional dealership! I purchased a 2016 RDX in July of 2015. The salesman was very knowledgeable about the vehicle, and he did n Harper Acura is an exceptional dealership! I purchased a 2016 RDX in July of 2015. The salesman was very knowledgeable about the vehicle, and he did not pressure me at any point in my decision-making. Recently, I scheduled my first service appointment for routine maintenance. Every employee I dealt with was polite and accommodating. The service was performed in an efficient manner, and the waiting time was minimal. I love being a part of the Harper family! More

Always a pleasant experience! Your service Dept and the quality of Acura keeps me coming back when I'm ready to purchase a new vehicle! Your service Dept employees are always frie Your service Dept and the quality of Acura keeps me coming back when I'm ready to purchase a new vehicle! Your service Dept employees are always friendly and professional. I know that my vehicle will receive the very best servic possible! More

Very good service experience We were greeted promptly, service was completed quickly. Lounge was comfortable and well stocked to meet our needs for passing the time quickly. Up to We were greeted promptly, service was completed quickly. Lounge was comfortable and well stocked to meet our needs for passing the time quickly. Up to date reading material. was at hand. More

Repair of electrical problem I had a problem with the rear fuse box. Moisture was causing to short out. They fixed it promptly, no questions asked. they are great to work with. I had a problem with the rear fuse box. Moisture was causing to short out. They fixed it promptly, no questions asked. they are great to work with. More

Excellent response to concerns I recently expressed dissatisfaction with service received on Black Friday in a survey from Harper. The service manager called me personally and apol I recently expressed dissatisfaction with service received on Black Friday in a survey from Harper. The service manager called me personally and apologized and set up an appointment for me to bring my Acura back in yesterday. He greeted me personally and took my car for a test drive. As a result of the drive, he thought the torque converter needed to be replaced. I left my car in the hands of Brad Laura (who also graciously apologized for the Black Friday service I received) and provided me with a loaner car because the torque converter replacement was to take two days. I got my car back today and Brad was very helpful. I want to express my thanks to everyone at Harper for the way they responded to my concerns and the way they worked to replace the torque converter in a quick and professional manner. More