Harper Acura - Service Center

Absolutely superb service. The service agent went out of his way to ensure all my concerns were addressed. The service manager also got involved. It was a team approach. I recen The service agent went out of his way to ensure all my concerns were addressed. The service manager also got involved. It was a team approach. I recently moved from Virginia. I thought that dealership gave good service, but Harper Acura takes it to a new level. More

Always have a good experience with service It was nice to work with Phil Collins. He noted my problems on my vehicle and answered all questions. They always do a good job every time I go for s It was nice to work with Phil Collins. He noted my problems on my vehicle and answered all questions. They always do a good job every time I go for service. Tony is also always kind and professional. More

Wonderful service A pleasure dealing with the service department .Phil Collins was wonderful to work with. He addressed all of my questions and took the time to answer A pleasure dealing with the service department .Phil Collins was wonderful to work with. He addressed all of my questions and took the time to answer . More

Saved the start of our vacation The day before we were to leave on vacation, I noticed an unusual off and on again sound coming from the front of the car. Called Harper and as expect The day before we were to leave on vacation, I noticed an unusual off and on again sound coming from the front of the car. Called Harper and as expected they were booked solid. Asked for the Service Manager Richard Tompa. Richard asked how soon I could bring the car in for a test drive. An hour later Richard took it for a test drive diagnosed a bad wheel bearing. Less than 30 minutes later I was on the way home in a loaner vehicle. Around 10:00 the next morning I got a call the vehicle was ready to go. 👏👍😊 More

Excellent Service Harper Acura has been my car dealership for over 20 years and I've been very pleased with each Acura I've owned, with the service provided by capable Harper Acura has been my car dealership for over 20 years and I've been very pleased with each Acura I've owned, with the service provided by capable technicians, and with the friendly, helpful staff. More

The Best of the Best!!! Your service department is absolutely awesome! With each service I am further convinced of the quality and care that your employees take with my RDX. Your service department is absolutely awesome! With each service I am further convinced of the quality and care that your employees take with my RDX. Every person that I have dealt with treats my vehicle as if it were their own! They also take the time to explain every question I have and they really go the extra mile to make certain I understand! (which is a feat unto itself!!) you are very fortunate to have such outstanding individuals! They are the primary reason people like me choose Harper Acura to buy a vehicle! More

Service Harper provides top-notch, friendly service. I have used them for 10 years and been very satisfied. Richard Tompa always makes sure things are done ri Harper provides top-notch, friendly service. I have used them for 10 years and been very satisfied. Richard Tompa always makes sure things are done right. More

Service Friendly people , efficient, I have been an Accura owner for 20 years and have always been treated nicely and courteously. Richard is great to work Friendly people , efficient, I have been an Accura owner for 20 years and have always been treated nicely and courteously. Richard is great to work with. Ray treats you like an old friend. I will miss him! More

A Great Experience I purchase my vehicle new and have had it serviced here for over 4 years and each experience has been great. While no one or no organization is perfec I purchase my vehicle new and have had it serviced here for over 4 years and each experience has been great. While no one or no organization is perfect, Harper's put forth every effort to make things right. More

Outstanding service 4 years in a row I like going to Harper Acura because it's close, the employees are friendly and they get the service done in a timely manner. A big plus, I can get a I like going to Harper Acura because it's close, the employees are friendly and they get the service done in a timely manner. A big plus, I can get a loaner car if needed. I also feel they are honest about what really needs to be done and haven't pushed unneeded service More