Harper Acura - Service Center
Knoxville, TN
450 Reviews of Harper Acura - Service Center
Great service . Friendly staff. In and out less than 30 min. They will go through the car’s needs and explain it throughly. Highly recommend . Friendly staff. In and out less than 30 min. They will go through the car’s needs and explain it throughly. Highly recommend More
Great Service Had no problem making appointments for both our Acuras and reserving a loaner car. The work was completed in the time promised and the cars were clea Had no problem making appointments for both our Acuras and reserving a loaner car. The work was completed in the time promised and the cars were cleaned and looked great. We will go nowhere else for service. More
Best dealership ever!! Harper Acura is by far the BEST dealership ever! From the moment I call for service till I leave with my car, I'm treated like a VIP! If I wait on my Harper Acura is by far the BEST dealership ever! From the moment I call for service till I leave with my car, I'm treated like a VIP! If I wait on my car, the waiting room is beyond nice! Very comfy & clean! When I'm given a loaner car, they help me take whatever I need from my car to the loaner car. The loaner car is always very clean & free of smoke smells. Once I return to claim my car, it's always been cleaned with a cold bottle of water waiting for me! From the phone call to schedule my service to when I pull out in my car, everyone is beyond polite! Very accommodating! If you are looking for a new car or a preowned car.....run to Harper Acura!! You won't regret it one second! Acura has everything in a car that the other brand models have but with an awesome dealership too! I'm sold on Harper Acura! More
Evaluation of MDX Steve and the team at Harper Acura exceeded my expectations of service! The reception I received in the drop off and return was so cordial and profess Steve and the team at Harper Acura exceeded my expectations of service! The reception I received in the drop off and return was so cordial and professional. They were prepared for my car appt. Steve thoroughly explained the plan and also the results when I returned to pick up my car. The loaner vehicle was great; I had no interruptions in my plans for the day and it was fun to drive! The waiting area is comfortable and spotless. On pick up, my car was clean and chilled bottles of water were waiting for me! Amazing! More
Great Service Bought a used 2016 MDX from Harper a few months ago. It’s worth the 90 mile drive to have the car serviced every few months. Wonderful people and grea Bought a used 2016 MDX from Harper a few months ago. It’s worth the 90 mile drive to have the car serviced every few months. Wonderful people and great service is provided here. More
Great staff What I like about going to the Acura service is the Kindness and friendliness of the service staff. They are all pleasant starting from the person gre What I like about going to the Acura service is the Kindness and friendliness of the service staff. They are all pleasant starting from the person greeting you to my service representative...who was also really nice (this time it was Arles). Though I had to wait and got my car at a later time, it was compensated. All the service staff are great! More
Fit, Finish, and Flexibility As is the manufacturer of these great cars, so is this dealership's service center.. Harper Acura's staff is focused on delivering an excellent custo As is the manufacturer of these great cars, so is this dealership's service center.. Harper Acura's staff is focused on delivering an excellent customer experience. They deliver consistently reliabile service, paying attention to the big and small details. Sometimes, being the only game in town can lead to less than top notch performance, but this is not the case with Harper Acura. Great job, as always! More
Excellent experience Friendly, professional and competent service staff. Really rolled out the red carpet for me and made me feel important and that my time was valuable. Friendly, professional and competent service staff. Really rolled out the red carpet for me and made me feel important and that my time was valuable. Highly recommend! More
Joanie’s Excellent service! I have been purchasing vehicles for over fifty years and having them serviced by the dealer. Harper Acura is by far the best for servicing my vehicle! I have been purchasing vehicles for over fifty years and having them serviced by the dealer. Harper Acura is by far the best for servicing my vehicle! Every person who works at this Acura dealership goes the extra mile to provide the superior service. Because of their caring, knowledge and service ethic I will never buy another vehicle from any other dealership! Their service Dept is the reason I will always purchase my Acura from Harper Acura! More
MDX Service I have been doing business with Harper Acura for over 20 years. First of all, I love the MDX and have driven nothing but MDX for the last 15 years. I have been doing business with Harper Acura for over 20 years. First of all, I love the MDX and have driven nothing but MDX for the last 15 years. But in addition to loving the car, one of the primary reasons I am so happy with Acura is the service department at Harper Acura. They are second to none. They are efficient, fairly priced, and always professional. I had a service visit on 6/19/18. Steve Matz did an outstanding job of communicating with me and keeping me informed about what was going on. The outstanding service department at Harper Acura is top notch and 5 Star! Shirley Hoskins More