Harper Acura - Service Center
Knoxville, TN
450 Reviews of Harper Acura - Service Center
Acura - Service Department Always 5-star client service experience. I sent my spouse to experience how great their team is at taking care of things. It has been a wonderful ex Always 5-star client service experience. I sent my spouse to experience how great their team is at taking care of things. It has been a wonderful experience working with this service team since 2005 (age of my MDX). They do it right - thanks Richard, Tony, Brad and all others at Harper’s. More
Always Great I received a notice on the dashboard that my car needed an A-1 service soon. I called and scheduled an appointment. When I drove up, the service fol I received a notice on the dashboard that my car needed an A-1 service soon. I called and scheduled an appointment. When I drove up, the service folks were there to greet me. It took just a few minutes to get processed and acquire a loaner car. My car was serviced, washed, vacuumed and ready at the time I was promised. The battery check found my battery was close to losing its charge. Thanks to the service staff I was able to replace it before I may have been become stranded. It pays in the long run to follow the maintenance schedule. When I drove away, I noticed that there was a complementary bottle of water in the beverage holder. Great experience. More
Acura service Superb service! They couldn’t have done better. Truly a pleasure to work with. Easy to schedule; good loaner car, finished on time and communicatio Superb service! They couldn’t have done better. Truly a pleasure to work with. Easy to schedule; good loaner car, finished on time and communication was excellent More
Service, staff and overall experience are unparalleled Thank you, thank you, thank you, Harper Acura, for fixing my unfixable car and for making the entire experience incredibly positive. The professional Thank you, thank you, thank you, Harper Acura, for fixing my unfixable car and for making the entire experience incredibly positive. The professional and personal attention completes the entire experience. More
Acura service I have used this dealership for all of my Acura service and will due so in the future. Staff are always professional and competent. Would highly recom I have used this dealership for all of my Acura service and will due so in the future. Staff are always professional and competent. Would highly recommend not only the dealership but the service department as well Job well done. More
Service appointment Another excellent scheduled service. The attentative and courteous again exceeded my expectations. The quality and speed of service allowed us to ar Another excellent scheduled service. The attentative and courteous again exceeded my expectations. The quality and speed of service allowed us to arrive at another function with ample time to spare. The staff at Harper has always been excellent. More
15 years of great service I've been taking my car(s) to Harper since my first purchase of an Acura in 2003. Richard and the rest of the service team have always exceeded my ex I've been taking my car(s) to Harper since my first purchase of an Acura in 2003. Richard and the rest of the service team have always exceeded my expectations in the quality of work performed and in their level of customer service. More
Scheduled Oil and Filter Change Until a recent relocation, Harper Acura has been my auto sales and service provider through 3 straight Acuras, and nearly 20 years. Richard and team Until a recent relocation, Harper Acura has been my auto sales and service provider through 3 straight Acuras, and nearly 20 years. Richard and team in the Service Dept are not only the best, they’ve become like family, and I’ll always give Harper the highest recommendations! More
Change all fluids Top notch service. Super friendly and professional. They are a credit to the automotive industry. Makes you want to continue to do business with them Top notch service. Super friendly and professional. They are a credit to the automotive industry. Makes you want to continue to do business with them. Great job to all the Harper folks!!!! More
Efficient and professional in every way. Harper is a first class operation throughout....sales, service, parts. I have only experience with the Acura store but expect it is the culture of th Harper is a first class operation throughout....sales, service, parts. I have only experience with the Acura store but expect it is the culture of this family of dealerships. More