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Harper Acura - Service Center

Knoxville, TN

5.0
449 Reviews

449 Reviews of Harper Acura - Service Center

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July 31, 2024

Service associate Henry did a great job greeting us and keeping us informed during our first service appointment at the dealership. More

by Greg Metzger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Aug 01, 2024 -

Harper Acura responded

Greg, we're glad to hear Henry provided excellent service during your first visit at Harper Acura. Thanks for sharing!

July 16, 2024

Harper Acura is always professional and accommodating to their customers. I was kept informed throughout the process, everything was explained thoroughly and the work was done completely in a timely manner. More

by Mornaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jul 16, 2024 -

Harper Acura responded

Thank you for the high recommendation! We're glad to hear that our team at Harper Acura provided professional and accommodating service. We appreciate your support and look forward to serving you again!

June 04, 2024

Harper Acura has a great service team. Always courteous and very knowledgeable and efficient. The “express” oil change is perfect for busy days. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jun 04, 2024 -

Harper Acura responded

Elizabeth, we're delighted to hear that our service team at Harper Acura met your expectations! Thanks for highlighting the efficiency of our "express" oil change.

May 24, 2024

Very curious, no pressure. Had our old car in service, they paid the service and gave us a fair amount on it as trade in. Excellent Salesperson, Bonnie Hux, highly recommende More

by Monty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R. Jay Prusik, Bonnie Hux
May 24, 2024 -

Harper Acura responded

Monty, we're delighted to hear that Bonnie and the Harper Acura team provided such a seamless experience for you. Thanks for sharing your positive feedback!

May 22, 2024

I came to have my first service completed on my Acura MDX at Harper Acura, and let me just say it was an incredible experience! I was greeted at my door with a smile, they explained the codes on my car and g More

by Amy M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Ball, Kody Thomas
May 22, 2024 -

Harper Acura responded

Amy, we're so glad to know that your first service experience at Harper Acura was a positive one! It's great to see how Henry and the team took care of you. We appreciate your kind words about our customer care - it really means a lot. Thanks for choosing us!

April 02, 2024

I’m 250,000 miles into my MDX and these guys keep me running! The service is always excellent, fairly priced, and never excessive. In fact, they have refused to do service that I asked about but they sa More

by Preach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, Steve, Henry, Jeff. , Richard Tompa
Apr 02, 2024 -

Harper Acura responded

We're so glad to know that our team at Harper Acura has been able to keep your Acura MDX running smoothly! It's always a pleasure providing you with excellent and fair service. We'll be sure to pass along your kind words to Richard, Steve, Henry, Courtney, and Jeff - they will surely appreciate it. Here's looking forward to more miles ahead!

March 17, 2024

I’ve been a customer for many years. This is by far the best dealership for experienced and superior service More

by mkt44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven. Service department
Mar 18, 2024 -

Harper Acura responded

We're delighted to know that you've had a superior service experience at Harper Acura over the years. Your loyalty and support mean so much to us. Thank you for sharing your thoughts!

February 23, 2024

Fantastic and fast service, friendly and professional staff. No effort to try to sell or push services - just the facts. More

by susietenngirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steve
Feb 25, 2024 -

Harper Acura responded

We're glad to know you had a fantastic experience with our team at Harper Acura! We pride ourselves on providing efficient, friendly service without any unnecessary pressure. Thanks for your review and we hope to see you again soon!

November 23, 2023

My service consultant Steve was professional and very helpful. Requested maintenance was also professionally performed and well documented. I would highly recommend this dealership for any vehicle ma More

by M_bhodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matz
Nov 26, 2023 -

Harper Acura responded

We're glad to know that Steve and our team at Harper Acura were able to provide you with a professional service experience. Thanks for your recommendation—we appreciate it!

November 17, 2023

Harper’s is the best! Excellent service and prompt delivery. Thanks for making it easy! More

by Baronfly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Nov 17, 2023 -

Harper Acura responded

Thanks so much for leaving us a five-star review and sharing your kind words with our team. We look forward to your next visit to Harper Acura!

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