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Harper Acura - Service Center

Knoxville, TN

5.0
449 Reviews

449 Reviews of Harper Acura - Service Center

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May 28, 2025

Harper’s service department does things right and with excellence from the start to finish of the appointment. Thank you. More

by jmartin1835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison and Todd
May 28, 2025 -

Harper Acura responded

Thank you for the kind words! We're delighted to hear that our service department at Harper Acura met your expectations. We appreciate your support and look forward to serving you again in the future!

May 22, 2025

These guys are even better than corporate! Henry fought so hard to get the exact piece that I needed. It was a critical part that could not go any longer. Way to go, Henry! More

by Preach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry, Richard Tompa, Mike Phelps
May 22, 2025 -

Harper Acura responded

We're delighted to hear that Henry went above and beyond to assist you at Harper Acura! It's great knowing our team could help with such an important part. Thank you for sharing your experience!

May 24, 2025 -

Preach responded

You are fortunate to have your ENTIRE service team! There is not a Dud in the bunch!

May 21, 2025

Excellent employees and great service. Honest prices. Comfortable waiting area. No push to add any services or products that are not necessary. More

by patriciacasale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
May 22, 2025 -

Harper Acura responded

Patricia, we're delighted to hear you enjoyed the honest service and comfortable atmosphere at Harper Acura. Thanks for sharing your experience with us!

April 24, 2025

This dealer is very punctual with what needs to be repaired and leaves your car clean. He is very polite to the people he serves and finishes the work on time. More

by florica herman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Apr 25, 2025 -

Harper Acura responded

Florica, thank you for highlighting the punctual and polite service at Harper Acura! We're glad to hear your experience was positive and that everything was completed on time. Safe travels ahead!

March 19, 2025

The staff were very friendly and attentive from the moment I arrived until I left. They went above and beyond to make sure I was taken care!! More

by Camcarogurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Mar 20, 2025 -

Harper Acura responded

Cam, we're delighted to hear that our team at Harper Acura made your visit exceptional. Thank you for sharing your experience with us!

February 09, 2025

The staff if very knowledgeable, friendly and listened to all my concerns, Garrison was very helpful with an issue I had with my RDX, he contacted the extended warranty dept about a problem with the AC More

by Phutsell1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison
Feb 10, 2025 -

Harper Acura responded

We're delighted to hear that Garrison and the Harper Acura team were able to assist you with your RDX concerns. Thank you for sharing your experience!

January 30, 2025

As always Harper Acura treated me with the utmost courtesy! Steve Matz could not have been more accommodating to my needs and concerns. He genuinely showed he cared and treated me with the respect I More

by conniefanjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matz
Jan 30, 2025 -

Harper Acura responded

Thank you for sharing your experience with us! We're delighted to hear that Steve and the Harper Acura team provided you with courteous and respectful service. We appreciate your continued trust in our dealership!

September 26, 2024

Henry from your service department was very proffesional in his handling of my vehicle . Thanks More

by Cameronandcalebmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry, Richard Tompa
Sep 27, 2024 -

Harper Acura responded

Thank you for taking the time to share your experience with Henry here at Harper Acura! We appreciate your feedback and look forward to assisting you in the future.

September 21, 2024

They are the very best dealership I have ever dealt with! !!!service is honest and trustworthy…. Very professional! More

by lindashelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Richard Tompa, Adam Tipton
Sep 23, 2024 -

Harper Acura responded

Linda, thank you for your wonderful feedback! We're delighted to hear that our team at Harper Acura provided honest and professional service. We appreciate your support!

August 26, 2024

Courtney was courteous, listened to my needs, and never made me feel as if it were an inconvenience to be there. I appreciate the convenience of getting a loaner; however, it would be ideal if the dealer r More

by peddler_metro0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Aug 26, 2024 -

Harper Acura responded

Thank you for sharing your experience with Courtney and the team at Harper Acura! We appreciate your feedback regarding the loaner car gas policy and will certainly take it into consideration. Safe travels, and we look forward to serving you again!

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