Harold Zeigler Honda

Out of state service Great service for a out of state customer. We were in town for a funeral and the car needled an oil change. Great customer experience. Great service for a out of state customer. We were in town for a funeral and the car needled an oil change. Great customer experience. More

Return Customer I always receive great customer service from this dealership and the individuals I work with. My family has driven 7 cars from H-Z. They're awesome! I always receive great customer service from this dealership and the individuals I work with. My family has driven 7 cars from H-Z. They're awesome! More

Quick to fix our unexpected problem. My car developed an unexpected, horrible sound in the rear wheel. We dropped the car off at night drop without an appointment. The next morning the ca My car developed an unexpected, horrible sound in the rear wheel. We dropped the car off at night drop without an appointment. The next morning the car was up on the lift, the problem found and quickly corrected, I picked the car up at my convenience and on I went. Thank you for taking such good care of me. More

Sales Rep - Non Cooperative The sales representative Allan was very rude and made unnecessary comments when we started initial negotiation discussion. He alleged "I have seen so The sales representative Allan was very rude and made unnecessary comments when we started initial negotiation discussion. He alleged "I have seen so many friends of yours and I know how it goes. We can order dinner and negotiate all day". At that point, I decided not to buy the car even if I was really interested. I was actually going to seal the deal on that day. I went to Metro Toyota same day and locked the car even it was not exactly what I was looking for. Last year, I helped my friend to buy a new Honda CRV and we worked with sales representative named Nancy. She was very open and cooperative. We went back and forth with the negotiation and she was very patience and it was win win situation for both of us. The Management should take action with Allan to change his attitude towards the customers or else they would loose some serious referrals from the customers. I would not recommend any one in town to go with Harold Zeigler if Allan has this same attitude. More

Oil Change I came for an oil change although my car computer said my oil was at 40% life. We are traveling to Georgia in several days...wanted to be sure the ca I came for an oil change although my car computer said my oil was at 40% life. We are traveling to Georgia in several days...wanted to be sure the car was checked over. They found 3 teeny tiny nicks in my windshield. Because it could be fixed right then (few minutes) and the call for insurance reimbursement could all be done done...and only $54....I had it done. I appreciated the insurance factor all done with just a 10 minute phone call. I did pass on having my cabin air filter replaced. Maybe next time. More

Cristy Sietz takes care of her customers! We have worked with Cristy before and she takes a personal interest in our needs for our family, lifestyle and affordability. She follows through wit We have worked with Cristy before and she takes a personal interest in our needs for our family, lifestyle and affordability. She follows through with contacting us and keeps us posted on upcoming dates for our lease. Cristy is professional and very personable. We feel very lucky to have worked with her and look forward to keeping this relationship for years to come as our life changes, too. Thank you, Cristy and Harold Ziegler for caring about your customers! Sincerely, Mary and Mark Outinen More

Leaser Heather helped me work a fair lease deal. Coffee was nice. Credit check was fast. Heather explained all functions of car and offered extra help if Heather helped me work a fair lease deal. Coffee was nice. Credit check was fast. Heather explained all functions of car and offered extra help if we had ?'s with blue tooth More

General Service - additional key Needed a secpnd key for used 2009 Honda Accord EXL V6 that I purchased from another dealer. In having that done, service department found the cabin fi Needed a secpnd key for used 2009 Honda Accord EXL V6 that I purchased from another dealer. In having that done, service department found the cabin filter was very dirty and replaced it after brought to my attention. Very satisfied with service. More

Terrific service Casey was very personable and professional from our first phone contact, which he initiated. I was treated like a preferred customer the entire tim Casey was very personable and professional from our first phone contact, which he initiated. I was treated like a preferred customer the entire time. He listened to me as I described wanting to downsize to a Civic. He made one available for me to use and was terrific. This was all going on in the midst of an unexpected family situation. He totally delivered on all he said and did. I felt like I was treated just like I was buying the most expensive car on the lot. The finance specialist (sorry don't have his name here) was terrific, had all info ready and processed it very efficiently. I value the great treatment and will definitely recommend the dealership as I have been doing since my first Honda. More

Oil change and fixed a small hole in my windshield. The wait time for my oil change was short and even the fix of my windshield did not take long at all. The mechanic went through the procedure of cont The wait time for my oil change was short and even the fix of my windshield did not take long at all. The mechanic went through the procedure of contacting my insurance company and took all the information. I called the number when I arrived home ( I do not have a cell phone). They will reimburse me,, hopefully. More