Hare Honda
Avon, IN
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Worst place ever I’ve been dealing with shoddy work on a “certified” car for over a year (so of course now it’s all on me) I’ve had multiple tire issues, balance issue I’ve been dealing with shoddy work on a “certified” car for over a year (so of course now it’s all on me) I’ve had multiple tire issues, balance issues, battery died, lied to me about being Honda....said they were Hyundai now and wouldn’t give me the information of my extended warrenty), every time I take it in for one thing it doesn’t actually get fixed and 2-3 more things are broken! My alignment was off tires weren’t balanced maitinace wasn’t done before I bought it but the lied on the certification and to my face and said it was they lied about a new battery with a warranty being put in! Battery died and left me and my 2 y/o stranded! They still have not returned my call 2 weeks alter. They still have not called me about recall parts and I was “put on a list” in December and I know the parts are in......🤷🏻??? WORST PLACE EVER! The right thing for them to do would be at the very least refund me for the money I’ve had to spend on the battery and alignment and balancing the tires.....rotors are also at the very least unbalanced if not completely gone...... More
Get ready to be supersized Whatever you have done at this dealership, they find other things that they say need doing, which in fact don't need doing. They will bump up the fina Whatever you have done at this dealership, they find other things that they say need doing, which in fact don't need doing. They will bump up the final bill by several hundred dollars; over 600 on my last visit for things that actually don't need doing. I declined their recommendations, but they wrote to me a couple weeks later saying I had declined urgent/critical things, and that my car could be dangerous. This is xx. Terry Lee Honda (a GREAT service shop) has turned into Hare Honda what-feels-like-a-scam enterprise. Avoid if you can. (Note: I am not sure who I worked with) More
Lane camera issues Honda certified vehical Bought a used certified 2015 Honda Accord apparently they half assed there Honda certification and it means nothing because the side lane camera has b Bought a used certified 2015 Honda Accord apparently they half assed there Honda certification and it means nothing because the side lane camera has been blurry since the day I got it when I brought it to there attention they wanted me to pay for half the repairs on a car that is supposed to be under warranty for 1 year 12000 miles i will never buy a car from this Honda dealer again because they wouldn't live up to there xxxxxxxx certification HONDA CERTIFIED means nothing More
Service Dept Had an appointment at 5pm. First called that morning with questions. 15 min on hold no answer, sent to service manager no answer. I gave up, so husban Had an appointment at 5pm. First called that morning with questions. 15 min on hold no answer, sent to service manager no answer. I gave up, so husband goes to the appt. pulls in gets out of car and no one says a word. 2 workers just standing talking to each other and totally ignoring him. He leans against car hit 5 more min before anyone says a word. They finally take our car in at 6:05. And we’re not very polite in the entire visit. So different now it’s no longer Terry Lee More
Truly awesome Truly enjoyed service at this dealership over Ray Skillman dealership. Super friendly service and no great people. From first call to final dot above Truly enjoyed service at this dealership over Ray Skillman dealership. Super friendly service and no great people. From first call to final dot above the i my experience was pleasant. Five stars. More
New Pilot Just bought a 2018 Honda Pilot Touring, I have been looking for several months for one in Red but I could not find one within 70 miles of me. I searc Just bought a 2018 Honda Pilot Touring, I have been looking for several months for one in Red but I could not find one within 70 miles of me. I searched the web and found one at Hare Honda. I called them up and ask a few questions and they gave me an internet price. I told them I was 2 hours away and asked if they could get it ready for me to pick up that same day. When I got there they had it ready and paperwork went smoothly and in a short time I was back on my way back home. Jerry Jones was excellent to work with and Billy was fantastic with explaining all the paperwork. I highly recommend Hare Honda. More
They are criminals Will never go there again. Two other businesses disagree with their 1000$ diagnosis. Then they charges me shipping for the parts they had already ord Will never go there again. Two other businesses disagree with their 1000$ diagnosis. Then they charges me shipping for the parts they had already ordered. Don't go there! More
Disrespectful and liars. Salesperson, Karen Bayless, gave us wrong information and TLH will not take responsibility for the mistake and fix the $40,000 problem. She didn't kn Salesperson, Karen Bayless, gave us wrong information and TLH will not take responsibility for the mistake and fix the $40,000 problem. She didn't know the product but lied afterword. Sales manager, President, and marketing manager rude and disrespectful. Mr. Schuh suggested a ridiculous offer that would cost us thousands for something entirely their fault. DO NOT GO THERE. More
THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD Was in the market for a used Honda Civic. I was immediately greeted by Nick Elytheri and he was terrific. He took care of everything in a very profe Was in the market for a used Honda Civic. I was immediately greeted by Nick Elytheri and he was terrific. He took care of everything in a very professional and friendly way. I love my new Civic and look forward to a long relationship with Terry Lee Honda. I haven't dealt with the Service Dept. yet but I have no doubt that will be a great experience as well. Thanks Nick!! More
Thank you This is my first Honda. I had many questions about the vehicle and general performance. The test drive revealed a car easy to handle and comfortable This is my first Honda. I had many questions about the vehicle and general performance. The test drive revealed a car easy to handle and comfortable to ride in. The sales associate answered all my questions and volumteered additional information which I found exdeedingly helpful. More