Hare Honda
Avon, IN
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Went in to lease a Honda civic in white. The guy kept trying to get me to buy any other kind of car except the one I wanted because mine had to be ordered which I was fine with. The problem The guy kept trying to get me to buy any other kind of car except the one I wanted because mine had to be ordered which I was fine with. The problem for him was leasing rates would be down when my car would come in. He tried to get me to buy any other car on his lot. After over an hour I gave up and said I would take a blue sport (not what I wanted at all). Still angry after I left, I found another Honda dealership and told him I didn't want that car and I'm going somewhere else. He didn't care and said okay thanks. Avoid at all costs. More
This dealership has no values. If you do any kind of business get everything in writing. I purchased a brand new car from this dealership and they were very kind while I was purcha If you do any kind of business get everything in writing. I purchased a brand new car from this dealership and they were very kind while I was purchasing and when I brought my friend for a referral who also purchased a brand new car a week after me. However, when it came to my referral check I asked if I had to fill anything out and my salesperson specially said, “Don’t worry I will take care of it.” And now when I try to reach my salesperson Miguel he doesn’t remember for some reason and is telling me to contact his manager Theo Walker. And his manager Theo will not respond to a SINGLE text or phone call. This was the same guy when I was filling out paper work a month before was handing me business cards and water bottles. It is not the $100 referral that is bothering me, I could care less. It is the blatant disrespect of being ignored at an establishment where I spent thousands of dollars. This guy does not even have the decency to flat out call me and tell me I’m not getting a referral fee. I do not recommend doing business with Theo, but I understand it can be hard to find cars right now so just be cautious. And get EVERYTHING in writing. And my biggest regret is giving this guy a 5 star review on his survey. He literally came over constantly to tell me fill out the review and to give him 5 stars which I did, because I believed that these guys were good people. But I guess there good until they get their 5 star review and then who cares about the customer. More
Amazing service! Took care of me through the whole car buying process. Paul Perez was our salesman and he made the entire process stress free and very enjoyable1 buying process. Paul Perez was our salesman and he made the entire process stress free and very enjoyable1 More
The service is a lottery, you can get someone good, but you can get Nelson Catalan, for example, who was likely trying to exploit me financially by charging things I was covered for and never has been char you can get Nelson Catalan, for example, who was likely trying to exploit me financially by charging things I was covered for and never has been charged in all previous services in the car. And then Theodore Waller presented the worse customer relations I've seen for a person working with that in my entire life, sending email in ALL CAPS to respond to my complaint. To the end I had both saying they'd solve the issue with the improper charging of services, by email and phone and doing nothing about it for a month. American Honda also does not give feedback on complaints, so you just feel like NEVER AGAIN. Cheers More
Salesperson (Alan) was a jerk! Didn’t seem to interested in selling us a vehicle. We made an offer that he didn’t even take to the manager to consider. Practically told us if we found another car cheaper, w in selling us a vehicle. We made an offer that he didn’t even take to the manager to consider. Practically told us if we found another car cheaper, we should go buy it. When asked why we should buy a car from Hare, he could not give us a good answer. If that’s the case, we will go elsewhere. Not the experience I was expecting at all. More
We just had the most wonderful experience of purchasing a new car.Not only was our sales consultant Allan Pingul very helpful and explaining all about the car he was a very nice person .We really enjoyed our new car.Not only was our sales consultant Allan Pingul very helpful and explaining all about the car he was a very nice person .We really enjoyed our experience and love our new car. Thanks again Allan Richard and Patricia Gunning More
This had to be the best sales experience that I have ever had! My salesperson was Arick Nazimek. He was very helpful, patient and very professional. The general manager Marcus was involved with the transact had! My salesperson was Arick Nazimek. He was very helpful, patient and very professional. The general manager Marcus was involved with the transaction from the very beginning and not only gave us top dollar for our trade, but also worked out a deal that no other Honda dealership would even think about. If you are thinking about a new Honda I don't recommend that you go anywhere else! We love our new Passport! More
I had the chance to buy a Honda Pilot 2021 with Mr. MILTON ECHEGARAY. Mr. Echegaray was THE BEST sales person that I have deal with ever. He followed explained to us everything g in details, he was c MILTON ECHEGARAY. Mr. Echegaray was THE BEST sales person that I have deal with ever. He followed explained to us everything g in details, he was clear in his explanation. Fast but took the time to make sure we were comfortable with our buy. Not only he helped us during the process of buying but he followed up with us to make us feel comfortable. We live in Westfield and we will drive all the way to Avon just because of Mr. Echegaray. Normally we tend to complain about services however, at this time I want to congratulate MILTON ECHEGARAY AND HARE HONDA for the services provided to me and to my family. I will recommend HARE HONDA to all our friends because of the service and professionalism of MILTON ECHEGARAY. Also, I don’t know the name of the person that handles the phone calls there but WHAT A HREAT LADY SHE IS ON THE PHONE. Very professional, great mood and GREAT SERVICE. Thank you Hare Honda. And don’t forget HARE CHEVROLET AS WELL!!! great guys! More
-Bought new car with 50mi on it -Charged $3000 in misc -Bought new car with 50mi on it -Charged $3000 in misc fees -Car starts make rattling noise -Dealer refuses to fix, service manager told me "jus -Bought new car with 50mi on it -Charged $3000 in misc fees -Car starts make rattling noise -Dealer refuses to fix, service manager told me "just turn up the radio" -Drive away in bran new rattly car I paid too much for to be sad and angry More