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Hare Honda
Avon, IN
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didn't feel too satisfied My name is James smith jr. I recently bought an 07 chevy equinox. The car runs fine.. what I was unhappy with was the car was sold to me with 1/4 of a My name is James smith jr. I recently bought an 07 chevy equinox. The car runs fine.. what I was unhappy with was the car was sold to me with 1/4 of a tank of gas. They also told me they cleaned the car out.. when I got in..I found a razor blade on the arm rest and a stain in the back seay. The oil was at 18 percent..even though I was told the oil had been changed. And after I signed all the paperwork I wasn't bid a nice farewell. .it was like they just wanted to get me out of their hair. Oh well. I hope they don't treat every customer this way and I'd have to really hesitate to purchase a vehicle from them again. More
Best car buying experience in my life; transformative. First, I am a serial reviewer, and believe in the power of our voices to empower consumers with the best choice. Like most people, buying a car can First, I am a serial reviewer, and believe in the power of our voices to empower consumers with the best choice. Like most people, buying a car can be a time-consuming, intimidating, scary and frustrating experience. TLH does away with that. No haggling, no endless hours of "let me to talk to sales, let me go talk to finance." They tell you what the price is, and in two experiences, it is below what Consumer Reports and Truecar say it should be. No waiting and wondering where the sales personnel wandered off to. No high-pressure tactics for either the sale or after-sale add-ons. They understand that not everyone who walks in will buy a car, and that's OK. They were transparent in what the prices were and competitive with trade-in prices. Perhaps MOST IMPORTANTLY, is the fact that TLH is ranked as one of the top places to work. Like other high-ranked employers, happy employees mean a better customer experience, regardless of the industry. Never buy anywhere else. More
I was completely disrespected by the sales rep. He hung up on me during a call the day after the sale. Buyers remorse! The guy smelled like a dirty ashtray, rushed through everything after reminding me it up on me during a call the day after the sale. Buyers remorse! The guy smelled like a dirty ashtray, rushed through everything after reminding me it was near closing time. This guy offered no professional courtesy. I don't regret buying the car. I regret buying it from him and Terry Lee Honda. More
I purchased a new car with a trade-in and received both a good price for the new car and a good price on the trade-in. Service was quick and thorough. Attitude was friendly and helpful. good price for the new car and a good price on the trade-in. Service was quick and thorough. Attitude was friendly and helpful. More
Will be contacting Robert on next vehicle purchase next year. Thanks Robert! You are a great sales representative to work with! Ralph and Alana McKenzie year. Thanks Robert! You are a great sales representative to work with! Ralph and Alana McKenzie More
I decided to look at a CRV and John Crider assisted me and ended up with a great Honda Accord. He was so patient and delivered the right amount of force I needed. It hasn't sold yet but I know I will be and ended up with a great Honda Accord. He was so patient and delivered the right amount of force I needed. It hasn't sold yet but I know I will be back to work with only John Crider. He has the patience, knowledge and is the complete package. Terry Lee Honda is priviledge to have such an asset on their team More
Awesome experience, needed new car but was unable to visit dealership physically in time frame available. I was able to complete the transaction via phone calls and emails to my complete satisfaction. visit dealership physically in time frame available. I was able to complete the transaction via phone calls and emails to my complete satisfaction. More
We bought a 2010 Honda Odyssey from Robert III last weekend. He showed us a couple different Odysseys’. He was knowledgeable and pleasant to deal with. We drove up from Louisville because Indy had a weekend. He showed us a couple different Odysseys’. He was knowledgeable and pleasant to deal with. We drove up from Louisville because Indy had a better selection then Louisville. It wasn't hard to find out why Terry Lee has gotten the President’s award 3 years running. Everyone was nice and helpful. Thank you again Robert & Terry Lee Honda for all the help you gave us. P.S. The service department was great as well. More
I would absolutely NOT recommend this dealership. There is absolutely no customer service whatsoever. I was promised calls, emails, etc., and eventually I entirely gave up. I drove to an entirely out of is absolutely no customer service whatsoever. I was promised calls, emails, etc., and eventually I entirely gave up. I drove to an entirely out of the way dealership where they KNOW how to take care of people and offer absolutely grade A customer service no matter how difficult the customer's situation is. At NO point in time should a customer every be told to let their trade be voluntarily repo'd so that they can get a loan without the trade in! I've purchased a couple vehicles in my day and this was the absolute worst experience dealing with a dealership that I've ever had! More
Noel Brooks is awesome! We stopped in recently and were looking in the back at the new 2012 CR-V's that just came in and were approached by Noel Brooks. The next day my wife happily drove off with their f looking in the back at the new 2012 CR-V's that just came in and were approached by Noel Brooks. The next day my wife happily drove off with their first sale of the new 2012 CR-V! Everyone there was great! No gimmicks, no games, straight talk, great deal on our trade, and even a nice price for the new hot suv she got! Rico was courteous and professional in the finance office, and the manager Ingar was great too! We referred a friend within a week who bought from them and Noel and she was a raving fan as well. This is the opposite of Andy Mohr and those types of dealerships! Two Thumbs Up! More