
Hare Honda
Avon, IN
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-Bought new car with 50mi on it -Charged $3000 in misc -Bought new car with 50mi on it -Charged $3000 in misc fees -Car starts make rattling noise -Dealer refuses to fix, service manager told me "jus -Bought new car with 50mi on it -Charged $3000 in misc fees -Car starts make rattling noise -Dealer refuses to fix, service manager told me "just turn up the radio" -Drive away in bran new rattly car I paid too much for to be sad and angry More
My husband and I assisted my mother in law with finding a car. She lives in NC and came to Indiana to look with us. They found a vehicle she really liked at Hare Honda. After looking at approx. 50 cars aroun car. She lives in NC and came to Indiana to look with us. They found a vehicle she really liked at Hare Honda. After looking at approx. 50 cars around town, she decided to buy it. We worked with Paul Perez and he was great. His manager, unfortunately, was awful. Ryan VanScoyoc was incredibly rude to me. They had agreed on a price and he ran the tag, tax, title fees and came back with a MUCH higher price. We are talking around $500, when the first number had taxes on it already. When he presented it, he didn't show us the first sheet. I asked to see the first quote with the tax so I could see where the higher price was. He laughed in my face and said he didn't make the numbers up. I asked for the sheet again and told him he didn't have to be condescending, I am asking to see the difference. The man walked away and never returned. If the car had been for my husband and I, we wouldn't have bought. My mother in law was desperate and wanted to get back to NC, so she went ahead with the sale. The best part, was Hare Honda had to mail her a check for OVER CHARGING taxes and fees. They sent her a check for over $500! So, basically I was correct and if Ryan would have just listened for two seconds after I looked at both documents, we could have figured it out together. I will absolutely never buy a car from Hare. More
FANTASTIC!!! It has been a pleasure working with Hare. The sales team did a great job fulfilling my needs , and when there was an issue with the truck once i purchased it, there was absolutely no hesitat The sales team did a great job fulfilling my needs , and when there was an issue with the truck once i purchased it, there was absolutely no hesitation in getting it repaired. Even though the issue was quite serious, they made sure I had a loaner car and kept me updated on the process. Thanks Mark, Alan, Chris and all the service staff involved. More
Great Service Had an appointment at 7:30 this morning! Nelson got me right in and out within an hour! Nelson is a great attribute to your business and always profes Had an appointment at 7:30 this morning! Nelson got me right in and out within an hour! Nelson is a great attribute to your business and always professional! Nelson always takes great care of me and my car, a real people person! Thank-you again Nelson for all of your help! More
Nelson is fantastic Nelson has been a great service rep that I have used for many years. Always helpful in very stressful situations as well as normal maintenance. My C Nelson has been a great service rep that I have used for many years. Always helpful in very stressful situations as well as normal maintenance. My CRV wouldn't start and I was to fly that afternoon. Was able to get it to the dealer and Nelson calmed my fears and kept it until I returned. He called to let me know what was wrong and had all the repairs done by the time I returned. He's always super friendly and knowledgeable. Explains what needs to be done. I had warranty information that he made sure I knew had to be kept in the car rather than with my other paperwork in the house in case something happened while on the road. Not many other service reps would do that. More
Great service with Nelson This was our first time at Honda Hare. Nelson was our service rep. and he was very knowledgeable and made us feel at ease. We were bringing the car This was our first time at Honda Hare. Nelson was our service rep. and he was very knowledgeable and made us feel at ease. We were bringing the car in for 2 issues that needed parts, but we knew 1 of the parts was on back order so we were only expecting to get 1 of the items fixed. We were pleasantly surprised that they were able to fix both issues on the same day, everything worked great! The waiting room is nice and big, which allows for social distancing. I love the automatic Starbucks machine. I was able to get a lot of work done on my computer while I waited, it was a nice change of pace than being stuck at home. Nelson, thanks again for your great service! More
DO not service here I live in the west Suburbs and have a Honda, Hare Honda is close but I will never return to Hare for Service. An appointment is just an appointment w I live in the west Suburbs and have a Honda, Hare Honda is close but I will never return to Hare for Service. An appointment is just an appointment with the advisor, not an appointment for your car to be looked at for the issue. 4 Hours just for an oil change. Sad I have to travel to Fishers or Greenwood for service due to their horrible service appointment policy. Management needs to re-evaluate this policy and resign. Might look at other manufactures due to the horrible service Hare provides, and no other Honda dealer close. More
Great service, fair prices I've used them for two years to service my 2008 Civic and have always been treated honestly and fairly. Their work has been professional and dependabl I've used them for two years to service my 2008 Civic and have always been treated honestly and fairly. Their work has been professional and dependable. More