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Hare Honda

Avon, IN

3.8
103 Reviews

8693 E US Hwy 36

Avon, IN

46123

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Showing 103 reviews

November 03, 2024

We communicated with Jennifer over text for hours going over all the terms of the sale. They kept us waiting for an hour in the lobby while talking in the back office, only to come out and drastically chan More

by Duped
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jennifer
June 28, 2024

We are very happy with ours car’s Honda and we got lease agreement them through a Sales Associate Milton Echegaray. thankfully to Milton he is the best Sales Man we know, friendly, helpful, professional al More

by Mercedes Narrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Echegaray
June 27, 2024

Very bad service experience. Brought my car in on a recall announcement. I was told I would be updated on progress (they had the car 4 working days.) No update. I called after More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lewis
Jul 02, 2024 -

Hare Honda responded

Hi John, I'm very sorry to hear about your experience with our service department. It's disappointing to know that we failed to communicate effectively and complete all the requested services. Your time and trust are important to us, and it's clear we let you down. I would like to personally address this issue and ensure we make it right. Please contact me directly at your earliest convenience. Sincerely, Marcus Schuh, General Manager (317) 272-8602

June 04, 2024

John Choate and Bobby Heaton were wonderful to work with. We got the car we wanted at a very reasonable price and we enjoy looking out the window and seeing it in our driveway. There was no pressure in buyin More

by AmyZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Choate, Bobby Heaton
June 01, 2024

From Marcus (GM) to Milton to Bobby the finance manager I could not have asked for a better experience. These people are top notch and second to none. I have leased many vehicles through them over the year More

by srgallagher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Shuh and Bobby Heaton, Milton Echegaray
May 05, 2024

From the beginning of the process to the end of purchase was horrible. I am an out of state purchaser and have purchased several vehicles this way and never got treated like this. From being told over the p More

by Monterriog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Levi Pugh(Finance Director ) Jeff Grochowski (Sales Advisor) Chris Betty’s ( Sales Manager)
May 07, 2024 -

Hare Honda responded

Thank you for leaving your review. We're truly sorry to hear about the frustrating experience you had during your out-of-state vehicle purchase with us. Providing exceptional service to all our customers, regardless of location, is a priority for us, and we sincerely apologize for falling short of your expectations. We understand how important clear communication and transparency are during the purchasing process, and we apologize for any inconvenience caused by the lack thereof. Your trust and satisfaction are of utmost importance to us, and we apologize for any disappointment or frustration caused by these issues. We would like to speak with you further about your experience and will be contacting you. You can also reach out to me, as well, if you haven’t heard from us yet. Marcus Schuh, General Manager, 317-272-8602

April 16, 2024

Questionable ethics. I was looking at a new car on the floor that had leather seats. It did not show an upcharge for the leather seats. When I went to sit down with a sa More

by creasyj
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Milton, Milton Echegaray
Apr 18, 2024 -

Hare Honda responded

Thank you for leaving your review. We're truly sorry to hear about the disappointing experience you had during your visit to our dealership. We apologize for any confusion that occurred, but it is my understanding that we’ve been working with you on rectifying this experience. Please let me know if you need anything further. Marcus Schuh, General Manager, 317-272-8602

April 13, 2024

Milton is on top of every detail in the car buying experience; simply outstanding. Milton is a professional second to none. More

by Pyro Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton
March 01, 2024

Hate Honda was the most professional dealership I’ve ever worked with. They gave me top dollar for my trade in and had competitive pricing on new Hondas. I will be returning for all my auto needs. More

by ljwood89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Wood
February 22, 2024

Larry Norman went above and beyond to make us feel comfortable while purchasing a vehicle for my elderly parent. He made the total buying experience extremely pleasant and convenient. We will definite More

by Katie E.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Larry Norman
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