
Hare Chevrolet
Noblesville, IN
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I have purchased a vehicle and went out of my way to visit Hare Chevrolet. I am also shopping for a new vehicle. I brought my vehicle I purchased at Penske to Hare for work on a broken sunroof. They visit Hare Chevrolet. I am also shopping for a new vehicle. I brought my vehicle I purchased at Penske to Hare for work on a broken sunroof. They fixed the sunroof for a hefty price - over $2000. I assume this was a fair price. Shortly after, the sunroof would click when closing, sometimes skipping. It still operated. Now it has completely broken, so I took it back to Hare. After diagnosis, the service technician told me this time is was the frame, whereas last time is was the arms, and it was over $1200 this time. I challenge that they are using more of a part-change (fix the effect) as opposed to a root cause organization (fix the problem). I spoke with the service manager, nice enough, but offered no solutions, but told me the service technician did not tell me the correct story. Without resolution I will take my business elsewhere and recommend you do the same. More
Joe Rodriguez is a top notch salesman. I would recommend him to anyone. Very knowledgeable and professional. I will use him when I buy my next car. I would recommend him to anyone. Very knowledgeable and professional. I will use him when I buy my next car. More
Darrell and Melissa did a great job on finding us our perfect Equinox. Process was easy and they made sure we understood all of our features in the Equinox. Thank you again!! perfect Equinox. Process was easy and they made sure we understood all of our features in the Equinox. Thank you again!! More
Reneau Simpson was very helpful and friendly. I was very happy with the outcome of the deal and his help with my add on’s & very happy with work of the service department on there installation of I was very happy with the outcome of the deal and his help with my add on’s & very happy with work of the service department on there installation of the Accessories More
Buyer Beware - Worst new vehicle experience of my lifetime -Hare Chevrolet sold me a new 2023 Silverado in January of 2023. It soon became clear the infotainment system did not function properly as lifetime -Hare Chevrolet sold me a new 2023 Silverado in January of 2023. It soon became clear the infotainment system did not function properly as all sound, regardless of source, cuts out intermittently. This was a known issue at the time (as I found out later), yet I was not provided with that information and therefore unable to make an informed decision regarding the purchase. After filing a case with Chevrolet, I was eventually told that the issue was software related, that a "fix" would be written by Q3 or Q4 of 2023, and that there was nothing Chevrolet was going to do about it. Fast forward to May of 2024; still no fix. Attempts by Hare Chevrolet to correct the issue have only made it worse. They now refuse to call me back or provide any information as to if, or when, I may anticipate the corrective action. The back seats have now been removed and placed back. The truck dashboard has been pulled apart on numerous occasions. Some trim pieces had to be replaced due to damage caused by the seemingly careless nature of the service, and now most of it looks like it was reinstalled by an unqualified technician. The Hare Chevrolet sales team, the Hare Chevrolet service department, and Chevrolet itself have all failed to provide a standard of service that any consumer would find to be acceptable. Don't walk away from Hare Chevrolet, run. More