Hardy Family Ford

Fool me once...shame on you...twice ugh Well....I told myself I wouldn't purchase again from Hardy, but Victor was very helpful and so I bought. Now to the reason for 2 stars....I purchased Well....I told myself I wouldn't purchase again from Hardy, but Victor was very helpful and so I bought. Now to the reason for 2 stars....I purchased a CERTIFIED pre-owned Ford Fusion, thinking this would be great...man was I wrong. I purchased 6/8/17 and the car has been in service 4 times so far, it will make 5 when I drop it off Friday for the same problem! I've never been so disappointed in a purchase. Obviously the service department here has no idea what they are doing. Last time I had the car in (2 weeks ago), It had been at the dealer for 4 days and was still sitting outside. I called and checked the status and was told he hadn't even assigned a tech to diagnose it. I said OK...what else could I say. Two days later, I stopped in to get some paperwork out of the car...I called while sitting in the drivers seat of my car. The service advisor stated that the car was on the rack as we were speaking...I thought hmmm that's strange, it doesn't feel like I'm sitting in my car on the rack! But, to keep my cool I left and went home without pointing out that he was lying to me. Two days later, I stopped in again aggravated. I went in this time...my car was still sitting in the same spot I had previously sat in it. I said...I see my car is still on the "rack" outside, he didn't know what to say...he said he must have just pulled it out, not knowing I had been sitting in it for 20 mins when I previously called. So, I get a call the next day that it's ready, they replaced a strut bearing. Well....2 days later the bandaid they put on it failed again! I will give them one more try and then I'm taking it way above their heads. So if you value your vehicle and time...STAY CLEAR More

Good service Pastor Brian was very helpful and instrumental in getting me a car. He made sure I was not leaving with out transportation knowing I had to work. Pastor Brian was very helpful and instrumental in getting me a car. He made sure I was not leaving with out transportation knowing I had to work. More

Great customer service very helpful Great service graham was a great help I would definitely recommend this place to other people my family will definitely be using hardy family ford in Great service graham was a great help I would definitely recommend this place to other people my family will definitely be using hardy family ford in future business More

Service We were heading home from Florida and stopped in Powder Springs to visit my sister. On the way we developed a whining noise, coming from the rear end. We were heading home from Florida and stopped in Powder Springs to visit my sister. On the way we developed a whining noise, coming from the rear end. We new we had to have it checked, before we travel the next 613 miles home. So my brother in law told us to try Hardy Automotive. We called and they took us right away, They replaced all the bearings & seals. Also the rear rotors. It was Friday and we were expecting at least 3 or 4 day wait, but they had it repaired in one day, and we were back on the road the next day. We would like to thank you so very much, for the excellent service. The Bloniarz family More

Focused on finding what YOU need! I recently started looking for a new F150. I saw a couple that I was interested in online and was contacted the next day by Frank Velazquez. He took I recently started looking for a new F150. I saw a couple that I was interested in online and was contacted the next day by Frank Velazquez. He took the time to listen to what I wanted and then he went to work. He called me back shortly with a couple of options but neither of these worked out. I did come in the next day and also looked at used trucks and the team there again took the time to really understand what I wanted and we were able to find just the right vehicle. The trade in and purchasing experience was very efficient and pleasant and there was never any pressure to do anything I didn't want to do. I am very happy with the truck I purchased and the service that I received from everyone at Hardy. GREAT JOB!!! More

Best Buying Experience Ever My husband wanted a new Truck 4 x 4 and I was dreading the hours we would have to spend a the dealership and all the haggling that normally takes plac My husband wanted a new Truck 4 x 4 and I was dreading the hours we would have to spend a the dealership and all the haggling that normally takes place. Then we met Scott Berrong and I have to say he gave the buying experience a new meaning. There was no pressure at all, Scott simply showed us several trucks with what my husband was looking for and then once we had agreed on an "out the door" price, there were no surprises, we were done and going home with our new Truck within 2 hours. Scott walked us through the features on the Truck showed us how everything work and I can truly say I would never go anywhere else to buy a vehicle. Hardy Family Ford really makes you feel like family. Sincerely, The Nunzio Family More

2016 F-150 Purchase Working with Bill Mays was a pleasant experience in an business that has historically been practiced by individuals who have applied high-pressured ta Working with Bill Mays was a pleasant experience in an business that has historically been practiced by individuals who have applied high-pressured tactics to make a sale. Bill went out of his way to make it clear that he was interested in my happiness about the purchase of my new F-150. Thanks to Diann Ford (no relation to Henry) in recommending that we deal with Bill if I decided to buy a new Ford vehicle. Also, thanks to Service Advisor Todd Magar for quickly taking care of a minor issue with my new truck and helping resolve an ABS issue with my 1996 E-250. More

A great buying experience! I told Frank what I was looking for and he chose several vehicles that met my criteria and was able to tell me about the features of each one. I told Frank what I was looking for and he chose several vehicles that met my criteria and was able to tell me about the features of each one. More

Mr. Ross attention to details made the deal! Dealership was excellent and service was second to none! The truck buying experience was to my liking and the staff worked hard as a team to meet my n Dealership was excellent and service was second to none! The truck buying experience was to my liking and the staff worked hard as a team to meet my needs. Mr. Ross sealed the deal by showing concern for helping me get exactly what I requested. Thanks Jeff Ross! More

Go see Tommy Clay! Go see Tommy Clay, he was so helpful during and after my new Ford purchase. I had some idea of the vehicle I wanted but after many questions and a te Go see Tommy Clay, he was so helpful during and after my new Ford purchase. I had some idea of the vehicle I wanted but after many questions and a test drive knew I was in the right car. More