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Harbro Sales & Service Inc - Service Center

Whitinsville / Webster, MA

4.9
1,027 Reviews

1,027 Reviews of Harbro Sales & Service Inc - Service Center

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July 12, 2012

My girlfriend and I were put in a very tight spot when her car finally broke down and it was simply too costly to repair. She had a very limited budget (I stress the word limited) We tried going to the More

by JohnElliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Heather Goodwin
Sep 11, 2012 -

Harbro Sales & Service Inc responded

John and Melissa, I wanted to say Thank-You for such a GREAT review!! We were all so pleased to deal with you and be able to help with your car purchase.... Please don't hesitate to call us for anything and also send your friends down.. Dave & Team Harbro

July 12, 2012

I am new to the area and needed my brakes done. I decided to stop at Harbro because it was very close and I had heard amazing thing about them. I walked in and they took my car right away, I expected to at l More

by hreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Goodwin
June 15, 2012

I needed some service repairs done before I could get my car inspected. I had heard good things about Harbro and decided to give them a try. Wow! The service department actually took time to explain to me w More

by Bad Cop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 10, 2012 -

Bad Cop responded

Ummm....I never dealt with either John Grande or Andrea Cutting. I dealt with Dave Skehan, the service manager. The only reason I'd go back would be if Dave was still there. But, went the other day, and found out he was no longer there. So - won't be back to Harbro.

June 09, 2012

It is always a pleasure to stop in for Service at Harbro in Webster. Andrea is friendly and efficient. She provided me with updates and information regarding my vehicle repair in a timely manner. Dan Plasse More

by stilllaughing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea, Dan, Matty
Sep 11, 2012 -

Harbro Sales & Service Inc responded

Thanks for the great review! Dan Plasse is an ASE Certified Master tech, and also a Master Ford tech.. which means we are happy to have him!!! ;) So glad we can help with your service needs. Send your friends! Andrea & Team Harbro

March 08, 2012

I've been a friend of the HARBRO business and family for many years. I can't tell you how many vehicles I've purchaced over the years (many)!If they didn't have what I wanted, they would find it.The service More

by GVIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Fitz. , Dave John JD, Matt
February 09, 2012

Both John G and Dee were very helpful. We had recently purchased a vehicle from Harbro and it required a small repair. Service was extremely helpful and courteous More

by jpfoley9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John G & Dee
February 01, 2012

Owner and other personnel very helpful. Tested auto for possible repair of steering. After testing and inspecting car no issue was found and noise that we identified apparently superficial. Car tested in More

by fplary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept (female?) +Matthew and Heidi
January 30, 2012

Dan, was pleasent and told me all that he did in the Dan, was pleasent and told me all that he did in the vehicle and what he thought could be future issues. He topped off the fluids. The work was done More

by ccmflores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Plasse
January 10, 2012

In the past, purchasing cars from other dealerships, I have always had a problem when it came to service. I had a problem with my warranty, or hidden costs, and even the dealership following through with More

by jadeyesmiling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Fitzgerald
January 04, 2012

I took my van in to have the seat checked as it would not come out of the stowed position. John Grande and Dee took the time to not only fix the issue, but wrote up a full write-up for me of what they would More

by KRHogan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Grande & Dee
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