Harbro Sales & Service Inc - Service Center

I went in for an oil change, and my car was taken in instantly. There was a nice place to sit and wait for it to be finished. They had coffee and water available. I waited maybe 25 minutes for my car t instantly. There was a nice place to sit and wait for it to be finished. They had coffee and water available. I waited maybe 25 minutes for my car to be finished. The staff was very friendly. I ended up bringing my mothers truck for an oil change there as well the next week, without an appointment and they told me that they needed me to come back, and when I came back they immediately took her truck in and was done in 25 minutes. I will bring my car back there for any problems that might occur in the future without hesitation. More

I recently bought a used car from Harbro and it was giving me some trouble after a Month and a Half. I right away called Harbro and they were very helpful, called a tow truck and gave me a rental car giving me some trouble after a Month and a Half. I right away called Harbro and they were very helpful, called a tow truck and gave me a rental car. Nothing showed up on the computer that caused the issue of my car and seemed okay. I went back got my car and days later another problem came up. I right away called Harbro again and they gladly took my car and had another rental ready for me! The staff is very helpful and understanding. I am very happy with the efforts the mechanics put in to try to fix my car in a timely manner. I thank Mark and Chris for all their help! More

Tony is a straight shooter. Don't let the misconceptions of car dealers dissuade you from giving Ton and his crew a chance to dispell them. of car dealers dissuade you from giving Ton and his crew a chance to dispell them. More

Tony was extremely knowledgeable, friendly and helpful. The staff at Harbro is top notch! I would definately recommend to friends, business associates and family members. The staff at Harbro is top notch! I would definately recommend to friends, business associates and family members. More

I brought my 2008 Ford Edge in for service at Harbro. I spoke with Andrea who was very polite and cheery. My car was serviced in quick amount of time and they did a full inspection of my car and I was ver spoke with Andrea who was very polite and cheery. My car was serviced in quick amount of time and they did a full inspection of my car and I was very satisfied with the service. I will be back again! More

I was in need of an oil change and a family member suggested Harbro's Sales & Service. I was very pleased with the experience. Tony, Ed and Dan were all very professional and efficient. Price of s suggested Harbro's Sales & Service. I was very pleased with the experience. Tony, Ed and Dan were all very professional and efficient. Price of service was excellent as well. I will be returning in the future for any purchase or repair and would recommend anyone do the same. Thanks again!!! Maryanne Lange More

I gave the rating I have because I was shown great customer service, took care of my need right away, as a drop in more than once. Their work was always done correctly. They have always had a great fr customer service, took care of my need right away, as a drop in more than once. Their work was always done correctly. They have always had a great friendly attitude. Alway's a great experience to go to Harbro, one is treated with respect,& caring. And the price is great, never felt over charged, or financially taken advantage of. I would alway's give them a great reference!! More

I had an appointment today at Harbro to look at an issue I am having with my exhaust system. Dan, John and Eddie collectively diagnosed the issue and we will be moving forward with the repair. The service d I am having with my exhaust system. Dan, John and Eddie collectively diagnosed the issue and we will be moving forward with the repair. The service dept in Webster is very professional and they are all a pleasure to work with. My experience with Harbro has always been top notch and I would recommend their sales and service to everyone. More

After years of being disappointed (and overcharged) by dealership service departments, I went on the hunt for a mechanic I felt I could trust. I looked for someone who looked like they took pride in thei dealership service departments, I went on the hunt for a mechanic I felt I could trust. I looked for someone who looked like they took pride in their work (and in their personal appearance and work area). I have been driving by Harbro for years and remembered that I have never heard anything bad about them, and the lot area always looked well kept, so I stopped by Harbro recently to talk with the mechanic and take a look at the place. The young mechanic impressed me by his demeanor, his clean-cut appearance, and his honest answers. Their waiting room was clean and neat and everyone I encountered was friendly. So I made an appointment for a recommended manufacturers service. My car was taken in right on time and finished when they said it would be. I was finicky with a couple of requests and those requests were correctly fulfilled with a smile. It was real pleasant to sit in a quiet waiting room for a change without a loudspeaker blaring constantly and service writers approaching other customers with news of costly recommendations. I liked this place and the mechanic. I'll be back. More

I brought my new car (purchased elsewhere) in for its first oil change, based on a sign advertising $14.95 new customer special. I drive by Harbro in Webster going to and from work, so I knew it would b first oil change, based on a sign advertising $14.95 new customer special. I drive by Harbro in Webster going to and from work, so I knew it would be convenient to go during lunchtime. Since my car requires synthetic oil, Eddie was very thorough about explaining the cost difference but also explaining the differences between synthetic and conventional oils. They were out of syn. oil, and had to call CAP to deliver some, and I was very impressed at the speed with which that happened. Everyone there was super friendly and greeted me individually. More