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Harbro Sales & Service Inc - Service Center

Whitinsville / Webster, MA

4.9
1,027 Reviews

1,028 Reviews of Harbro Sales & Service Inc - Service Center

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October 23, 2013

Jeremy was excellent in getting us an appointment in a hurry! and the car was beautiful after it was detailed. Devin and Chris did a great job..and this car was DIRTY!!! Thank you so much! More

by Jerri122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2014 -

Harbro Sales & Service Inc responded

Dear Jerri- We happy we could get you a clean car at a fair price in good time. We find joy in bringing our customers car buying joy! Sincerely, Team Harbro All Heart. No Hassle

October 21, 2013

The dealership was really easy to work with. We set up a time and they had a rental waiting for me. All the work was timely and at an amazing rate. I would recommend anyone to go and use these guys and ga More

by Teddesmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2014 -

Harbro Sales & Service Inc responded

Dear Tedd- Happy to oblige. Anytime you need a rental give us a call. Sincerely, Team Harbro All Heart. No Hassle

October 16, 2013

We had an unexpected problem with the strap on the gas tank on a Friday morning. Even though they were very busy, they were able to get the part from Toyota and get us back in that afternoon. We were More

by Bob Warfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2014 -

Harbro Sales & Service Inc responded

Bob- We're happy we could help and get you back on the road for a safe trip. We welcome you back anytime you need our services! Sincerely, Team Harbro All Heart. No Hassle

October 12, 2013

I brought my car into service without an appointment for an oil change and tire rotation. It was obvious the team was very busy that day but they asked me to give them 5 minutes to talk it over and see if t More

by medpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Covitz
Oct 21, 2013 -

Harbro Sales & Service Inc responded

We pride ourselves on great employees and a flexible service center who's willing to work with you. We're so happy our team was able to deliver a great experience and we welcome you back anytime! Sincerely, Team Harbro All Heart. No Hassle

October 11, 2013

Excellent service !! I was in and out of there and the crew was so friendly !! I strictly go to harbro because of the fast service and it's always easy for the customer ! More

by Mamelendy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2013 -

Harbro Sales & Service Inc responded

Our goal is to make your service experience a good one. Thank you for your wonderful review! Sincerely, Team Harbro All Heart. No Hassle

October 10, 2013

Eddie was very polite, friendly and helpful! I purchased my first vehicle from Harbro this past Spring and this was my first experience with the service department at Harbro. I was extremely pleased and wi More

by annethebrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2013 -

Harbro Sales & Service Inc responded

Thanks Anne! Anyway we can help! Sincerely, Team Harbro All Heart. No Hassle

October 05, 2013

I just love Harbro in Whitinsville, Ma. They treat you like family. They saved me a ton of money doing my break job on my Toyota. My overall experience with Harbro Service team has been fantastic. I hi More

by darlenssb2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2013 -

Harbro Sales & Service Inc responded

Thank you form our family to yours! Sincerely, Team Harbro All Heart. No Hassle

October 03, 2013

Every time I receive service from the Webster facility I am always treated with respect and kindness. They are very nice to do business with and are very knowledgable about cars. I feel very confident brin More

by lltougas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2013 -

Harbro Sales & Service Inc responded

We are happy you think so! Vehicles are serious machines and knowing how/and why they operate the way they do is important to the health and wellness of your vehicle. We welcome you back anytime you have questions. Thanks for the wonderful words of gratitude and compliment. Sincerely, Team Harbro All Heart. No Hassle

October 02, 2013

Harbro's Service Dept is awesome. My experience with them was without a doubt the most professional, comprehensive service experience I have ever had. They exceeded my expectations in their efforts to More

by Nanagram5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Heather Goodwin
Oct 02, 2013 -

Harbro Sales & Service Inc responded

Thank you for the review! We're happy to do business with you! Cars are serious machines, and with that comes great responsibility for a mechanic. Our mechanics do everything in their power to get the job done as safely and efficiently as possible. Thank you for acknowledging that our service does in fact go above and beyond with our courtesy checks. Safety is our first priority. Thank you for the recommendation. Sincerely, Team Harbro All Heart. No Hassle.

October 02, 2013

I went to Harbro in Webster with some serious car problems.Eddie and Dan worked very hard to come up with the answer.They explained what repairs would be needed in language I could understand.I would More

by markcog12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2013 -

Harbro Sales & Service Inc responded

Our goal at Harbro is not only to tend to the needs of your vehicle, but to make sure you understand what's going on below the hood. We pride ourselves on treating people the way we would want to be treated and we welcome your kind service back anytime! Sincerely, Team Harbro All Heart. No Hassle

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