Harbro Sales & Service Inc - Service Center

Last night after getting a jump from AAA I was driving past Harbro in Webster on my way home. I stopped to see if they might be able to help me with a new battery. It was late so it was a long shot. Eddie past Harbro in Webster on my way home. I stopped to see if they might be able to help me with a new battery. It was late so it was a long shot. Eddie and Dan were terrific! Dan was leaving as I arrived and turned right around to see if he had a battery for me. Now that is service folks! Not to mention they were pleasant and made me laugh! I will be back, thanks guys! More

The experience I had with Harbro was exceptional. The pricing was great and the work was excellent. Chris Doeg is a quick, efficient, and honest worker. Customer service was outstanding. I would definite pricing was great and the work was excellent. Chris Doeg is a quick, efficient, and honest worker. Customer service was outstanding. I would definitely recommend going to Harbro in Webster! More

I always get my car serviced here. The quality of the work is great, the speed of my maitenance appointments fits very well into my schedule as well. I always feel like I am part of the family when I wal work is great, the speed of my maitenance appointments fits very well into my schedule as well. I always feel like I am part of the family when I walk into the building. I trust the workers there and would definately reccoment all of my friends and family to go to Harbro when getting work done on any car or when looking to buy a car as well! More

The service was exceptional. As soon as I walked through the doors, the associates made me feel welcome. Chris Doeg, Dan & Eddie are examples of people who are honest and do the job the right way. I needed the doors, the associates made me feel welcome. Chris Doeg, Dan & Eddie are examples of people who are honest and do the job the right way. I needed my brakes, new windshield wipers and rim to be fixed and all three things are working perfectly to say the least. They were very professional and I felt like I was getting more value then the price that I paid. I will highly recommend my co-workers and family to go there whenever they have any issue with their vehicle. They should be commended for going above and beyond and making you feel that your car is the most important thing in the world. More

I drove into Harbor in Whitinsville looking for an oil change and even though they don't normally take drive ins they were quick to help me. When I walked up I was promptly greeted with a smile and friend change and even though they don't normally take drive ins they were quick to help me. When I walked up I was promptly greeted with a smile and friendly demeanor by Jeremy. He was very pleasant and up beat and when I told him what I was looking for he personally escorted me to the service department seeming genuinely happy to do so. At service he set me up with Devin who was also very friendly and pleasant and quick to set up my oil change. Eric Stump ended up doing the work for me and he was fast, efficient and did an awesome job. I was in retail management for many years so I can be a hard customer service sell but I was very happy with the overwhelmingly positive experience provided by Jeremy, Devin, and the team in Whitinsville. Despite Harbro being a little out of my way, I plan on going back for future service and oil changes because of how well they treated me and whenever it is I end up looking for a new car I know I will definitely be calling Jeremy. More

Great experience for the unfortunate event of my Jeep needing a new transmission. A different mechanic first diagnosed front and back wheel bearings with a hole in front exhaust. Harbro correctly diagnos needing a new transmission. A different mechanic first diagnosed front and back wheel bearings with a hole in front exhaust. Harbro correctly diagnosed the transmission, ruled out the bearings and exhaust and suggested I get a second opinion as this is an expensive repair. A transmission specialist confirmed the Harbro diagnosis. They provided a rental car at reduced rate during the repair and were even good enough to swap out the rental car at my place of work. They stayed within the quoted estimate, and were open till 8 pm at night so I did not have to take time off work to pick up the vehicle. It is so wonderful to find Honest skilled mechanics who are pleasant , friendly, and dependable. The Jeep is running smoothly with a 1000,000 mile warranty on the new transmission. Rest assured all my future car repair issues will be with Harbro and I will recommend them to all my friends. My thanks to all the other helpful friendly employees in the rental department. Everyone made me feel comfortable during the process and created a very trusting environment. And they all display an attitude of really enjoying their work, not just treating me as "just another customer." This is the way to run a business!! More

Both Devin and Mark were wonderful! Its always a great atmosphere at harboro Whitinsville and they always make me feel like im at home! I will definitely be back in the future by far the best service I ha atmosphere at harboro Whitinsville and they always make me feel like im at home! I will definitely be back in the future by far the best service I have gotten in a long time! More

I am VERY pleased with the attention to detail that both Eddie and Dan have consistently shown. I would not take our cars anywhere else. Eddie and Dan have consistently shown. I would not take our cars anywhere else. More

my car was making an awful noise, It was just a little rock stock by the wheel, and they were honest to tell me so! rock stock by the wheel, and they were honest to tell me so! More

Harbro knocked it out of the park again! I was in a Harbro knocked it out of the park again! I was in a jam & needed a quick oil change and once over for a road trip. They checked everything, topped Harbro knocked it out of the park again! I was in a jam & needed a quick oil change and once over for a road trip. They checked everything, topped off the fluids, & made sure I was ready to roll for the weekend. I wouldn't bring my Jeep anyplace else! Thanks Devin! More