Harbro Sales & Service Inc - Service Center

I have had many dealings with Kent and his staff and they have always been very courteous, friendly, and helpful. I have recommended Kent to many people and everyone has been very happy with his service. I have always been very courteous, friendly, and helpful. I have recommended Kent to many people and everyone has been very happy with his service. I would follow Kent to any shop he worked at. More

I purchased the car at Harbro and have had it serviced there exclusively...They are a pleasure to work with and are always upfront and infoirmitave about any work required.They have also helped with issue there exclusively...They are a pleasure to work with and are always upfront and infoirmitave about any work required.They have also helped with issues that I had with my extended warantee in going the extra mile to see that the work was completed and that I was satisfied with the outcome.They have gained a lifelong customer More

Purchased my vehicle in October. Had a few small issues that Harbro took care of for me at no charge. Offered me a loaner while my car was being serviced. Had my first oil change (which was free). Took me that Harbro took care of for me at no charge. Offered me a loaner while my car was being serviced. Had my first oil change (which was free). Took me right in. Sales staff (Tim) was awesome, service department (Karen and Darlene) very knowledgeable and courteous. Have purchased many cars from Harbro over the years (including family members). Would not hesitate to recommend them to friends (and I have!!) More

I would like to commend Kent Leber on his ability to run the Service Department at Harbro. Although, the Sales Department is great it is actually Kent and the service I receive that keeps me coming back tim the Service Department at Harbro. Although, the Sales Department is great it is actually Kent and the service I receive that keeps me coming back time after time. I have been purchasing cars from Harbro for approximately 18 years (6 cars now) and the service is exemplary. Kent is the latest person I have dealt with and by far the best. He runs an efficient department, keeps appointments on time, and always recommends repairs when needed. In fact, when he left Webster to work in Whitinsville and I followed him there, which was further for me, but I trust him to get the job done right the first time. There have been others in the past but he is by far the best. He is a true leader! More

This is our second vehicle purchased and serviced at Harbro and I am more than pleased. When buying a used car(or minivan in my case) there are always, eventually some problems that arise. Kent has alwa Harbro and I am more than pleased. When buying a used car(or minivan in my case) there are always, eventually some problems that arise. Kent has always managed to provide prompt and exceptional service with each of my visits. He has even taken the role of my fathers mechanic, as I have obviously recommended him and his service team to everyone I know. I look forward to this and many more years of service with Kent, his knowledge, his smile, and his team at Harbro service. More

As soon as you step on the lot at Harbro you are greeted with friendly smiles and a "How are you today,". They don't ask because it's their job, they ask because they care. I have been a patron of Harbro fo with friendly smiles and a "How are you today,". They don't ask because it's their job, they ask because they care. I have been a patron of Harbro for almost 20 years. My father bought his first car there when I was 14 and their service was nothing but exceeding then too. It has been my experience that Harbro only hires people with genuine qualities so the Harbro name stays true. My latest meeting with Harbro had me dealing with a young woman named Karen. She was very honest and to the point as well as friendly. What else could you ask for when dealing with financial matters in this dire times I asked many questions about how the work was to be done and how much and also changed my mind but still she kept to her guns. In the end I got the best result for me and if I could rate Harbro higher than 5 I would, but Karen would easily get a 10. More

After noticing a funny sound when starting my car today i took it to harbro in webster MA. i showed up with out an appointment or call ahead and they were able to quickly diagnose the problem and repair it s took it to harbro in webster MA. i showed up with out an appointment or call ahead and they were able to quickly diagnose the problem and repair it so that my vehicle was safe to drive. they really came through. Kent got me a great price and repaired my vehicle within the hour. i really appreciate everything they do in webster to keep my car safe on the road. thanks! More

Recently I had my 2004 Jeep serviced before the winter driving season. Engaging with the Harbro team was smooth and efficient. They provided a courtesy call when my vehicle was ready and provided a detai driving season. Engaging with the Harbro team was smooth and efficient. They provided a courtesy call when my vehicle was ready and provided a detailed report on the condition of my vehicle. Moving forward I will continue to use the Harbro team for any and all of my repair/service needs. More

We're on car number four from Harbro, and we continue to be thrilled not only with our purchase of the vehicles, but also of the outstanding maintenance and service we receive there. Our cars last because be thrilled not only with our purchase of the vehicles, but also of the outstanding maintenance and service we receive there. Our cars last because Harbro helps us to take good care of them, and always with a smile. Thanks Harbro! More

Kent not only took care of my repair and sticker I needed for my Mitsubishi Eclipse, he also arrainged for Harbro to buy back my 2004 Dodge Ram pickup truck that I no longer needed. His Customer Service once for my Mitsubishi Eclipse, he also arrainged for Harbro to buy back my 2004 Dodge Ram pickup truck that I no longer needed. His Customer Service once again exceeded all of my expectations! The mechanics that work for Kent always diagnose my repairs with percision and in a timely manner. I feel like a part of the Harbro family when I walk thru the doors..always greeted by my first name, and leaving there confident that my vehicle is in good hands! Kent emailed me the next day with my repair cost and approval - again above and beyond! More