Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,459 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,459 reviews
February 17, 2009
i bought a 2002 aurora, had some problems(electrical) they were very good was given a loaner car. was fixed charged $0. i tell people i know they should go to harbro.great dealership, very nice & friendl they were very good was given a loaner car. was fixed charged $0. i tell people i know they should go to harbro.great dealership, very nice & friendly employee's!! bought the warranty, excellent coverage!! More
by jim1963
Employees Worked With
Other Employees :
harry, mike, the girls in the office, Heather Goodwin
February 15, 2009
All work done was explained and given reason why. Made All work done was explained and given reason why. Made us aware of all warrenty issues applicable and kept our costs down as low as possible, s All work done was explained and given reason why. Made us aware of all warrenty issues applicable and kept our costs down as low as possible, sometimes "0". Friendly to talk to and get answers from. Not your usual "Ho-Hum" dealer, they go the extra step that makes the difference. Thank you Harbro; More
by Semprifi
Employees Worked With
ken and David
February 12, 2009
they are very helpful and trust worthey they helped me ge the car that i have now at a price thats afordable they never presured or pushed me into a sale they helped me out. they are reliable and friendly the car that i have now at a price thats afordable they never presured or pushed me into a sale they helped me out. they are reliable and friendly . i would and do recomend harbor to any body thats looking for a great deal. More
by sherif1220
February 12, 2009
If you want a fair deal with really good service, this is the dealer for you. They stand behind their cars 100%. I may never by a new car again as long as dealerships like this one are around. Why buy ne the dealer for you. They stand behind their cars 100%. I may never by a new car again as long as dealerships like this one are around. Why buy new when you can by a quality used car from a quality dealership like Harbro. More
by gentrym
Employees Worked With
3
February 12, 2009
Mike and the staff are great to deal with. This is our second used car purchase. If you find anything wrong, they go out of their way to take care of it. I had checked the prices of the vehicle I purchas second used car purchase. If you find anything wrong, they go out of their way to take care of it. I had checked the prices of the vehicle I purchased and they were definitely within the same price range too. My overall experience with them is extremely positive. More
by DarleneMacDonald
February 12, 2009
I bought a used 2004 malibu last year.i love my car and we have had very good luck with it. My Husband and I were treated so wonderful by Mike, he is a great person and nice to do business with. I would h we have had very good luck with it. My Husband and I were treated so wonderful by Mike, he is a great person and nice to do business with. I would highly recommend my friends and family to go and purchase a vehicle from Harbro.. More
by SCG70
February 11, 2009
Took my Audi in to have an exhaust leak and rear brakes looked at. Was told I needed a complete new stainless steel exhuast - $1500. a second shop replaced three bolts, three nuts and did it in 30 minutes looked at. Was told I needed a complete new stainless steel exhuast - $1500. a second shop replaced three bolts, three nuts and did it in 30 minutes. I would have gladly paid $100 for them to fix the exhaust. Stainless steel exhaust systems don't rust through. The other shop was also able to do the brakes for $200 less than Harbro quoted. --UPDATE-- To their credit, I did receive a phone call from one of the owners (Mark Hare) regarding this review and he wanted to hear about my experience directly. Clearly he was quite concerned and assured me that steps would be taken to ensure this wouldn't happened again. This review is based on my experience with this dealer, but as they say: "Your milage may vary." More
by FatalOE
Employees Worked With
Service Manager
February 11, 2009
Mike & Tim Harr are the most professional, friendly and honest people that I have ever met! I had bought a Jeep Cherokee from them which I loved! Mike took the time to make sure I was making the right de honest people that I have ever met! I had bought a Jeep Cherokee from them which I loved! Mike took the time to make sure I was making the right decesion, explained to me about interest rates and had answered all my questions (and there were many)! I have recommended several people to Harbro because of their outstanding service! They are not your "typical" used car sales people! Give them a try! If they don't have the car you are looking for, they will go out of their way to find you one! Plus, what other used car dealer offers a 30day satisfaction gaurantee? They are the best in the industry! More
by mdomey
February 10, 2009
In all our years of buying vehicles, we have never been treated like human beings. The people at Harbor where very helpful and ready to be there with any questions or concerns we may have had. When deali treated like human beings. The people at Harbor where very helpful and ready to be there with any questions or concerns we may have had. When dealing with Mike, he made us feel like part of a huge family not just some strangers coming in off the road. I will continue with Harbor for any futher purchases we may need and I will continue to tell all my family and friends that if they are looking to buy a used vehicle to go to Harbor, it's the place to be. More
by Betty Ann
February 10, 2009
Took my truck in and repaired it the same day. My alternator burned out and I had to get a tow. Harbro has always been honest and easy to work with, They also gave me a heads up on a broken shock, wh alternator burned out and I had to get a tow. Harbro has always been honest and easy to work with, They also gave me a heads up on a broken shock, which I will be fixing soon. Great service. The price was right. The best place in town to service your car. More
by nhd
