Harbro Sales & Service Inc

This is the best dealership ever. I literally drove my new car off the lot within 24 hours and didn't lift a finger, they did it all. They care about the quality of their product and stand behind what th new car off the lot within 24 hours and didn't lift a finger, they did it all. They care about the quality of their product and stand behind what they sell. I've bought 3 cars from them & have loved them all. I wouldn't go anywhere else. More

Harbro is the absolute best dealership around. Extremely great service that you just wont get at a big dealership. Their good honest people who genuinely care that you get a car that your happy with. The sa great service that you just wont get at a big dealership. Their good honest people who genuinely care that you get a car that your happy with. The salesman Mike helped me for 4 hours straight just trying to find a car that was right for me. I recommend Harbro to anyone. I will never go anywhere else to buy a car from now on. More

Great group of people to work with. Harbro service is all about customer satisfaction and making sure you are in a safe vehicle. I bring my vehicle in for regularly scheduled oil changes and the servi all about customer satisfaction and making sure you are in a safe vehicle. I bring my vehicle in for regularly scheduled oil changes and the service team always goes beyond to make sure my vehicle is in top operating condition. They are responsive, easy to schedule, very, courteous, thoughtful, thorough and all-around good guys! More

This was our first used car buying experience. We were looking for my daughter's first car and had passed by Harbro Auto in Webster. We saw a car that looked interesting so we went online to Harbro's web looking for my daughter's first car and had passed by Harbro Auto in Webster. We saw a car that looked interesting so we went online to Harbro's website to investigate. I filled out an online request showing exactly what kind of car we were looking including year, make, model, color, etc. That very day I received an email response and a call from Lorraine Maher saying she had a car that met most of our requirements. Unfortunately we weren't exactly ready to buy yet ( I had no idea I'd get that quick of a response). I told Lorraine our time frame and she said she'd continue to look for the car we wanted. She got back to me a few times with different cars but we still weren't quite ready. A few weeks later she dropped me an email saying she thought she had the car we'd been looking for and all our requirements seemed to match up. My daughter and I went down there that day and absolutely loved the vehicle. We took it for a test drive and put a deposit on it right away. Lorraine was so helpful throught the whole process from loan options to extended warrantee options to getting everything set up with the registry. They got the car ready to take home in only a few days!! Tim was there when we went to pick it up and he was also wonderful. This was most definitely the best car buying experience I've ever had and not only will we be back, but we'll send others to Harbro any chance we get!! Thanks everyone at Harbro Auto, Webster!! More

I've never bought a car from a dealership as I'm very wary of them. And I still haven't bought a car from a dealership. Let me explain. After checking out Dealer Rater, I decided to email Harbro Aut wary of them. And I still haven't bought a car from a dealership. Let me explain. After checking out Dealer Rater, I decided to email Harbro Auto the exact car I was looking for since they appeared to be the most reputable dealer on here. I live an hour from the dealership, but I wanted to make sure I dealt with someone I could trust. Tim, one of the owners, called me back the same day to find out more details, noting my price range and specifications. He spent a good chunk of time answering all of my questions about the process. They didn't have a Honda Odyssey on the lot, but he would try to get me one. He checked in with me every other day about his progress (and my progress, as I was looking on my own too). After a lot of searching on both our parts, it appeared I was only going to get the mileage and year I wanted if I bought from a private owner. So Tim actually emailed me some links to private listings that were a good fit for me! He didn't benefit one penny from this. I ended up getting another private sale that he encouraged me to buy, as I wouldn't find a better deal. And I believe he's right. So I didn't buy a car from Harbro, but I can't say enough good things about Tim. if the employees are anything like Tim, they treat everyone right, whether or not they end up being a customer. More

I have purchased our last three vehicles there. The staff - Kent, Mike, Tony and Dave are wonderful people. Mike was very patient and found what we were looking for in our price range. He was not high staff - Kent, Mike, Tony and Dave are wonderful people. Mike was very patient and found what we were looking for in our price range. He was not high pressure, or really any pressure, he just wanted to make sure we got the type of vehicle that we were looking for. He was always attentive and really cared that we were happy with our purchase. I can't say enough about the service guys there...what a crew! They have taken care of all of the "gliches" that our cars had, which was few, however it is great having the piece of mind that these guys do care and take pride in their work. These guys treat others as they want to be treated. I never thought I would find that with a used car dealership!! Keep up the good work. I highly recommend Harbro to all my friends and family. They do stand by what they sell !!!! More

My car buying experience has never been so enjoyable. I was stressed the whole day before arriving at Harbro after I received a recommendation from a friend who had shopped there for a vehicle several time was stressed the whole day before arriving at Harbro after I received a recommendation from a friend who had shopped there for a vehicle several times before. The customer service was excellent from the second I asked the first question about the vehicle that I was interested in ( that's right...I wasn't approached and hasseled like all of the other dealerships) Tim went above and beyond what I had ever experienced before to make sure that I was completely satisfied with the vehicle. He made it clear to me that if they didn't have the vehicle, they would get it. The quality of the vehicles that Harbro has available on their lots are incomparable to what I have seen in my 10 + years of purchasing new and used vehicles throughout Massachusetts. I have already recommended this dealership to several of my friends and family members only two days after I purchased the vehicle. I am that extremely confident in their dedicated service to me as a customer and the care of my vehicle. My mind was put at ease after learning of their own warranty that comes with the purchase of the vehicle and the buyback program. Shop at Harbro with confidence. 5 star rating More

I am very please with my new car I also was very I am very please with my new car I also was very pleased with all of my experince and help Tim went the extra mile to make sure I was able to bu I am very please with my new car I also was very pleased with all of my experince and help Tim went the extra mile to make sure I was able to buy the car I wanted So if your looking for a new vechile this is the place to go they are very honest and friendly people to buy from I just cant even tell you how proud and pleased I am with everything More

The best experance I have ever had at a dealership. I went in with a complex situation and Mike and Heather did everthing possible to help me out and make my buying experiance as easy as possible. They w went in with a complex situation and Mike and Heather did everthing possible to help me out and make my buying experiance as easy as possible. They were honest and straight forward with me. No Games. They made the impossible happen. And I am greatful for the help and compassion. I would highly recommend them if you are looking for an honest and enjoyable buying experance. Thanks Harboro!!!!!!!!!!!!! More

We have bought three cars from Harbro and we have recommended them countless times to friends looking for great service and honest answers. Harbro has always stood behind the vehicles they have sold recommended them countless times to friends looking for great service and honest answers. Harbro has always stood behind the vehicles they have sold us. Harbro makes car shopping a pleasant experience! More