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1,116 Reviews of Harbor Nissan - Service Center
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November 25, 2019
I had a problem with my convertible top not fully going down. The service tech lied to me about not being able to put it down without a computer. The we’re going to charge me over $1600 to replace bands an down. The service tech lied to me about not being able to put it down without a computer. The we’re going to charge me over $1600 to replace bands and the top or just $700 to just replace the bands which would fix the problem. I looked it up on YouTube and fixed it myself for under $30 and 15 minutes work. I will never use this dealership again. More
by jon
Employees Worked With
October 22, 2019
Service going downhill. When I leased and eventually now purchasing my car, it was free oil changes for life. After a year they discontinued that and created the VIP program, When I leased and eventually now purchasing my car, it was free oil changes for life. After a year they discontinued that and created the VIP program, but oil change price was no different than what you could get at any other place. I bought the maintenance package which is basically prepaid oil changes and tire rotation. Now they have discontinued the Express service where you could just go in and get it done. They have no loyalty to customers who they have locked in the price. I could go to ANY Jiffy Lube and get the oil changed on MY schedule, not forced to make an appt for a basic service which is not convenient. Poor customer service. I'd never buy from them again. More
by 16Altima
Employees Worked With
Chance Holder
October 10, 2019
Fast, friendly, knowledgeable Everyone is awesome at this dealership including the finance guy who’s name I can’t remember. I’ve had service done on my previous Rogue in the past a Everyone is awesome at this dealership including the finance guy who’s name I can’t remember. I’ve had service done on my previous Rogue in the past and just went in for another service call. I decided to have a look around with Mike Moore and ended up buying a 2019 Certified Rogue. I highly recommend this dealership! More
by Cyn
Employees Worked With
Finance guy whose name I don’t remember. , Chance Holder, Michael Moore
August 12, 2019
Good customer service but a bit disappointed with an expecta Excellent customer service by front line staff. I was expecting my vehicle to get a quick vacuum and exterior wash after the oil and brake fluid chang Excellent customer service by front line staff. I was expecting my vehicle to get a quick vacuum and exterior wash after the oil and brake fluid change because it was done the last time I was there when I got my oil changed. So a little disappointed in that regard. More
by JC
Employees Worked With
Not sure of my reps name , Steve Negoshian
August 07, 2019
Service The service person was professional and the service team handled my service quickly. I would highly recommend the folks at Harbor Nissan to anyone. The service person was professional and the service team handled my service quickly. I would highly recommend the folks at Harbor Nissan to anyone. K Robbins More
by Krob33
Employees Worked With
July 24, 2019
customer service Ian Earley/Saleman and Service center/Mr. Richard.Bethea Great customer services skills. Very out going and willing to go the extra mile to help me wi Ian Earley/Saleman and Service center/Mr. Richard.Bethea Great customer services skills. Very out going and willing to go the extra mile to help me with my needs. The only 2 guys in the whole building who asked me if I needed help and got it done in a timely manner. Kudos to them. Very friendly with a smile More
by sport
July 24, 2019
Very pleased with my service there Matt in service was very helpful to me in my visit yesterday and explained everything fully. everything was explained in detail to me regarding my s Matt in service was very helpful to me in my visit yesterday and explained everything fully. everything was explained in detail to me regarding my service. More
by Lillians2
Employees Worked With
July 20, 2019
Always the best service experience Service at Harbor has always been a great experience. Matt is wonderful! I never take my Altima anywhere else! Fast, friendly and reliable service at Service at Harbor has always been a great experience. Matt is wonderful! I never take my Altima anywhere else! Fast, friendly and reliable service at a fair price. More
by Care4mycar14
Employees Worked With
July 16, 2019
Very disappointed in Service Department Took three months for dealership to paint the roof of truck that paint was pealing. Body shop gave estimate of $1,350 and they were told by Nissan to Took three months for dealership to paint the roof of truck that paint was pealing. Body shop gave estimate of $1,350 and they were told by Nissan to do $350 job. This job was terrible, over spray and still had paint pealing. More
by 75jeremy
Employees Worked With
Steve Negoshian, Chance Holder
