Harbor Nissan

Overall Good, will consider again. Overall Good experience, First time buying a "new" car. Tom was very straight up, no real xx about the numbers. Salesman started off good but through Overall Good experience, First time buying a "new" car. Tom was very straight up, no real xx about the numbers. Salesman started off good but through the process he started showing some inexperience with this brand. With time I feel he could be great. Joe was very friendly and made sure I was taken care of while my car was getting a protector applied. More

Worst customer service and Disrespectful business ever Harbor Nissan caused damages to my family vehicle during a complimentary car wash. They at first attempted to fix by detailing, then wet sanding, and Harbor Nissan caused damages to my family vehicle during a complimentary car wash. They at first attempted to fix by detailing, then wet sanding, and then had our vehicle for a week while getting paint job estimates. They wanted me to pay 70% for the paint job they were 100% responsible for. I refused to agree to these terms, and we came up with an agreement that they would detail and give us a rental upon request for the life of the vehicle as long as we owned it.. They honored this agreement one time. The second time we attempted suddenly all paperwork was missing from their system and most involved were replaced by other supervisors(huge cover-up absorbing to one of their own) they told us they will do nothing for us. The Media got involved and suddenly Harbor seemed like they wanted to make things right. But the reality was they did nothing. They were so mad at us they changed my wife's e-mail to something very inappropriate (dealerrater will not allow me to put the actual address due to its inappropriate language) and very disrespectful and Unprofessional could you be. Chris Freeland (owner/president) was the worst of all however at this point he was willing to follow through with the original agreement but was yelling at me and talking down to me like I was a child. He yelled "I better cut this stuff out ( but he used different language) and told me I could not talk (if he speaks to his customers this way I can only imagine how he talks to his children and employees) I told him we no longer trust them with our vehicles and advised him I will see him in court. Tom Bishop (gm) and both Jim and Maureen Gardner were all very misleading and deceitful. Maureen Gardner was the one who said it looks like a cover-up. GO ANYWHERE BUT HERE. Venice Nissan has been great and appoligzed for Harbor. Yeah I know, pretty sad. I am not going away and this is just the beginning of my campaign. See Ripoffreport.com for further info. I will do everything I can to take business away from these horrible bullies. Adds to follow for the next year in the charlotte sun paper. Their own G.M. Tom Bishop doesn't even drive a Nissan, way to support your product tom. See you around as long as I'm around. The people of this community will hear about this and you will loose at least a few customers over you horrible dealership. Chris Freeland your a rich over privileged bully and Karma will catch up with. I wish you the worst in life. See your in court. More

Great service as usual. Service advisor was awsome & friendly,kept me informed of progress of my vehicle.waiting area is nice and they washed my vehicle when it wa as usual. Service advisor was awsome & friendly,kept me informed of progress of my vehicle.waiting area is nice and they washed my vehicle when it was done More

Service of vehicle When there was an issue it was taken care of promptly and professionally. I had a light on for tire pressure and it was resolved in a curteous manner. When there was an issue it was taken care of promptly and professionally. I had a light on for tire pressure and it was resolved in a curteous manner. More

Harbor Nissan: Professional with no pressure Our salesman Chad was very friendly, helpful and did not pressure us to make a purchase. The finance dept. was very efficient and organized in the com Our salesman Chad was very friendly, helpful and did not pressure us to make a purchase. The finance dept. was very efficient and organized in the completion of the paperwork. The service department completed several items for us. They were absolute fantastic More

bought new very to the point, factual. no crap. made me feel important. Hate this twenty five word minimum. Keep these people around, they will go far. free clea very to the point, factual. no crap. made me feel important. Hate this twenty five word minimum. Keep these people around, they will go far. free cleaning and oil changes are a game changer More

Great Experience! Received exceptional customer service between Josh and Kermit. Everything ran smoothly from finding a car, to reviewing prices to going ahead and leas Received exceptional customer service between Josh and Kermit. Everything ran smoothly from finding a car, to reviewing prices to going ahead and leasing the 2016 Altima. I would definitely recommend Harbor Nissan to everybody! More

This is the way to buy a new car! I went through the Costco Auto Program to buy my new Nissan Rogue, and it was fabulous. I highly recommend Harbor Nissan for your next car buying eve I went through the Costco Auto Program to buy my new Nissan Rogue, and it was fabulous. I highly recommend Harbor Nissan for your next car buying event. We got exactly the car we wanted at an amazing price. From the time we walked into the dealership until the time we drove away in our new Nissan, everyone was courteous, positive, helpful, and so great to work with. Thank you, Timothy, for making this a stress free experience! More

Harbor Nissan is very efficient at what they do Mike Longo sets up everything and makes the transaction go flawlessly. Tom Hines completed all paperwork in a timely manner and made sure we received Mike Longo sets up everything and makes the transaction go flawlessly. Tom Hines completed all paperwork in a timely manner and made sure we received what we were to receive for what we were to pay, this is our 8th vehicle we have purchased thru Mike and 15th vehicle thru Harbor Nissan. More

Harbor Nissan: Courteous, Professional, Reliable We purchased our Murano at Harbor Nissan in 2012. Recently, it was time for another periodic inspection. Scott was there at the maintenance counter We purchased our Murano at Harbor Nissan in 2012. Recently, it was time for another periodic inspection. Scott was there at the maintenance counter to welcome and assist me, and he made several great suggestions that would reduce costs. The expected time for this inspection was approx 1.5 hours, so I waited around in the lobby. To my surprise, about an hour later, Scott approached me and stated they finished the maintenance and inspection. He explained in detail what the technician accomplished, and that we are in good shape for our long road trip north. Like all the employees I've met at Harbor, I find them knowledgeable and efficient, and it leaves me with great comfort knowing they care. Thanks again Scott. More