Harbor Nissan

No pressure sales!! I did my research online and new what I was looking for. Wish the car was detailed a little better but I believe the car was just turned in. All the I did my research online and new what I was looking for. Wish the car was detailed a little better but I believe the car was just turned in. All the staff couldn't be more accommodating from insurance transfer, finance and Sales! Thanks, Wendy More

Door handle repair My drivers side door handle the inside one came lose and did not work I went to the dealer and asked if it could be repaired and was told that if the My drivers side door handle the inside one came lose and did not work I went to the dealer and asked if it could be repaired and was told that if the had the parts plus the cost to install it. The service tech checked to see if they had the parts and came back to me to tell me that they had them and I said to install them because the only way to open thee door was to lower the window and open the door from the outside handle. When the work was completed the tech told me the bill was $125.13 which I paid with m visa credit card which was rejected and when given a second card it was rejected and was told to contact my card company which they told me that it was blocked because the machine at the dealer was not working correctly the lady at the desk took the card up stairs to the credit office and guess what the card worked their machine was broken. The thing really that has set me off is two fold first the cost of the part was $17.10 and the labor was $100.00 I think that It is excessive for the time and amount of work to complete the job. Second when getting into my car the drivers seat was pulled about as far forward as you can get,then when starting the car the radio was cranked up way beyond what it had been on then after driving for a while my wife asked what the air was set on looking at the led display I noticed that it had been lowered by SIX degrees from what it had been set on before it was taken into the shop.I have used this location before with out problems this time I am not a happy camper. More

Great Experience Painless experience.....in and out in a snap.....Very Friendly service! See them again in 5,000 miles!! The waiting room was clean and there were donu Painless experience.....in and out in a snap.....Very Friendly service! See them again in 5,000 miles!! The waiting room was clean and there were donuts and fresh coffee. More

Avoid Harbor Nissan for service This was my second visit to Harbor Nissan where I was treated like a second class citizen. Their sign says that they value my time, but they took alm This was my second visit to Harbor Nissan where I was treated like a second class citizen. Their sign says that they value my time, but they took almost 3 hours for a simple oil change, despite having an appointment. When I bought my car, I allowed Harbor Nissan to apply their logo to the rear window of my car in exchange for free oil changes for life. Being placed on ignore for 3 hours by their service representative is not worth it. I would rather pay someone for this service; I have already removed the dealer name from my rear window. I will NOT return to this dealer for service. More

Great Team of Service Personnel! I scheduled my oil change more than a week ahead of time. Unfortunately when I arrived my appointment was not in the computer. The gentleman working t I scheduled my oil change more than a week ahead of time. Unfortunately when I arrived my appointment was not in the computer. The gentleman working the desk was great! He got everything straightened out and back on track. The service center was extremely backed up due to the volume of customers; so my wait was very long. The staff did everything they could to make me feel welcome and important during my time there. Overall, the experience was a positive one thanks to incredible people that put customer satisfaction at top priority! More

Pleasant Car Buying Experience My buying experience at Harbor Nissan was excellent. There was no deceit by the salesman, Aaron. The Internet price was honored by the dealership, no My buying experience at Harbor Nissan was excellent. There was no deceit by the salesman, Aaron. The Internet price was honored by the dealership, no games played like some dealerships do. Aaron was very knowledgeable and answered all questions. He provided us with a thorough explanation and demonstration of the car's operation. He was professional and friendly, and combined those qualities with a bit of humor that made the process non-boring. The Financial Manager, Tom, was very thorough in that process and did a great job explaining the paper work and answered all of our questions. There was no pressure at any point during our meetings. That meeting was just like our meeting with Aaron. We also had the opportunity to meet and interact with Tom B., CEO of the Dealership. The interaction was conversational, not business. The team at the dealership bent over backwards to meet our requirements and make us a satisfied customer, which did happen. I would definitely do business with Harbor Nissan again. More

side step this dealer installed option was handled quickly and professionally. the installation was perfect, it matched the truck and added to the resale value. this dealer installed option was handled quickly and professionally. the installation was perfect, it matched the truck and added to the resale value. The parts department did a good job in selection More

Amazing job. Our advisor was vary curtious and nice! He did a great job! I will always recommend coming here to get service done . Great place And nice people . Our advisor was vary curtious and nice! He did a great job! I will always recommend coming here to get service done . Great place And nice people . More

BEST CAR BUYING EXPERIENCE EVER!!!!! I have only purchased 4 vehicles in my lifetime, but I must say this was one of the BEST expericences I have ever had. 1st of all Lamar Green was a fa I have only purchased 4 vehicles in my lifetime, but I must say this was one of the BEST expericences I have ever had. 1st of all Lamar Green was a fantastic salesmen, we called before we went down and gave him a vague idea of what I was looking for. When I got there he had already picked the vehicle that best suited my request (I did take a look at 2 other's before seeing his choice) when he pulled up in the rogue he had chosen I almost flipped, what a gorgeous vehicle I was VERY VERY pleased. Now it's time to talk to the finanace manager (you know how we all feel about those guys :) well let me tell you, put all of those doubts and fears asside, when I talked with Tom Hines I was at ease from the time he introduced himself, he assured me that he would take care of me and that's exactly what he did, he explained every detail of the process clearly and with lots of patience, for once I didn't leave a dealership with a sour taste in my mouth, what a great group of guys. I will always recommend this dealership. More

Best car buying experience ever, period! I've been looking for a modern, comfortable vehicle for my retired dad. We tested a few cars and tried to negotiate a couple of deals in the West Palm I've been looking for a modern, comfortable vehicle for my retired dad. We tested a few cars and tried to negotiate a couple of deals in the West Palm Beach area. Frustrated by conventional dealer tactics (tricks, long wait, let me talk to the manager...) I decided to go back online and expand my search to other cities, even if I had to drive a couple hundred miles to get a good deal. I found the perfect vehicle for my dad over in Port Charlotte, FL (150 miles from WPB), a used 2016 Impala LTZ with a healthy balance of factory warranty at a reasonable price. I sent the dealer an email, AJ Bergers responded within an hour. We went over features, specs, and negotiated a fair price over the phone and a few texts. I bought the vehicle sight unseen, trusting my assessment of AJ's character from our phone conversations. The car was delivered to my doorstep in WPB the following day. The car has all the described features, in great condition with a clean Carfax. My dad signed all the paperwork which we sent back with the driver. Within minutes I had received a copy of the new registration via email. I could not be happier with this experience. I've bought many cars through the years for myself, family members and the company I work for. This is likely the best car buying experience I've ever had. I recommend Harbor Nissan, and especially AJ to anyone looking for a fair deal. If you appreciate being treated with respect this is the place to go. Thanks AJ and Harbor NIssan! More