Harbor Nissan

Fair and friendly I got a fair deal not the best, however, I am very happy with the car. Free oil change for life is what won me over I wished I lived a little closer. I got a fair deal not the best, however, I am very happy with the car. Free oil change for life is what won me over I wished I lived a little closer. More

Good Customer Service Was kept well informed while the service was performed. It was performed in a timely manner and my car was also vacuumed . My name is Charles Povero Was kept well informed while the service was performed. It was performed in a timely manner and my car was also vacuumed . My name is Charles Poveromo not Josh Poveromo More

it was nice to see so many car available. Austin, being as young as he is was a great sales person. He went the extra mile for us. Called the next day to let us know the car was ready and the Austin, being as young as he is was a great sales person. He went the extra mile for us. Called the next day to let us know the car was ready and the paper work was almost do. meet at 9AM Saturday morning had everything in order turn it over to his manger and we were out in about 1 1/2 hours Great Job Austin, I'll be telling my friends about you and the Harbor Nissan dealership , Thanks again from Ray & Nancy Cape Coral. More

Happy Camper After a miserable lease experience 3 years ago at another dealership, I was not looking forward to taking on the process again. I was pleasantly surp After a miserable lease experience 3 years ago at another dealership, I was not looking forward to taking on the process again. I was pleasantly surprised by the service I received at Harbor Nissan. I worked with Lamar Green and Susan Klein. All were professional, efficient and respectful. More

Terrible Customer Service!! I used their "make my deal" feature on the website. Never heard anything back. Spoke with Jeff, who was very friendly and had Greg call me back. All G I used their "make my deal" feature on the website. Never heard anything back. Spoke with Jeff, who was very friendly and had Greg call me back. All Greg was concerned about was having me come in (I live over an hour away). I told him I never received an offer and I would like to see the interior pictures of the car before I take the drive. He promised he would get them for me. Therefore, I scheduled an appointment for a Saturday at Noon. Never received a call or pictures. Immediately I got an offer from Mario Gregorio via "make my deal." I then counter-offered, which is a feature of the program; I never heard back. I never drove up there because I wasn't comfortable with the service so far. Then, I get a call from Greg on Saturday at Noon and he says he can't find the car...literally. Thank goodness I never drove up there. In the meantime, I've called, chatted, emailed, left messages, etc. I really wanted this car... More

Originally to find out information on BOGO When we went to Harbor Nissan we were not looking for a new vehicle. After being introduced to Matt Garland he convinced me a new car would be financi When we went to Harbor Nissan we were not looking for a new vehicle. After being introduced to Matt Garland he convinced me a new car would be financially beneficial for me. He was a no pressure sales person and it was actually the first time I have enjoyed buying a car. We also met with Susan and Vincent who were just as enjoyable as Matt. I will definitely recommend Harbor Nissan to others. More

Unprofessional Buyer beware is the first thing that comes to mind when dealing with this dealership! I contacted them on Saturday, August 20th, and spoke to Sam (Sm Buyer beware is the first thing that comes to mind when dealing with this dealership! I contacted them on Saturday, August 20th, and spoke to Sam (Smiley) to inquire if a particular vehicle I had seen advertised was still available, before I drove 45 minutes to see it and was told it was. Also, there was only one photograph shown on the advertisement and on the Harbor Nissan website, so I asked Sam to send me additional photos, which he said he would do right away. As the day went on I never received the photos as promised and I got busy with other things. So, on Sunday morning August 21st, I reached out via text and again was told the truck was available. Again, I asked for pictures to be emailed and again nothing. So, as a last resort I called the dealership and spoke to a sales manager, who assured me that the truck was still available and that Sam would get right on it and email me additional pictures, which was roughly 12:30 and at 3:00 I received a text from Sam telling me that the truck is now in the shop and not available until Monday or Tuesday. So yet another disappointment from this dealership! It is clear that all they want to do is play games and try to lure you to the dealership rather than having been truthful from the beginning. If this is how they handle a phone and internet inquiry, I can only just imagine what the in person experience must be like. Evidently this dealership is still stuck in the past as far as customer service and bad sales tactics go. I would encourage anyone considering this dealership to look elsewhere as I have done. More

I felt like family. My experience at Harbor Nissan was nothing short of excellent. I worked with Tim Johnson in sales and right away felt very at ease. He was very atte My experience at Harbor Nissan was nothing short of excellent. I worked with Tim Johnson in sales and right away felt very at ease. He was very attentive and listened to what I wanted. He was very patient - even as I looked at several different options. Tim helped me find exactly what I was looking for without ever feeling pressured into a certain model, trim level, etc. He was even gracious enough to stay with me throughout the entire process, which showed me that he cared about taking care of me. Kermit was also a pleasure to work with. He was very transparent and worked hard to get me the best deal possible. I have no doubt that I saved thousands of dollars because of Kermit and Zeke's diligence to make sure all of my needs were met. As a business owner, it's very easy for me to know when businesses care about people or the money they'll make off those people. It's quite evident that at Harbor Nissan they care about meeting your needs and serving you. I was treated with respect and knew that they cared about my needs above their own. This is a rare find, but one that I applaud. This team is truly world class. More

very impressed from the moment we drove into the dealer walked into the showroom sales man introduced himself and ask if he could help and if we had any questions and of course we did and he answered them a walked into the showroom sales man introduced himself and ask if he could help and if we had any questions and of course we did and he answered them all took a test drive and we are now driving a 2016 Nissan Altima and so far we are loving it Thanks Tom Rusch you made everything work and even though my husband is not sharing the car we are very pleased.. Everyone made getting this vehicle very enjoyable. More

Problem Resolved ************** Problem resolved on a exceptional customer service environment. *********** 8/17/16. After a little less than 2 weeks my car is workin ************** Problem resolved on a exceptional customer service environment. *********** 8/17/16. After a little less than 2 weeks my car is working perfectly. Thank very much More