Harbor Buick GMC
Portage, IN
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21 Reviews of Harbor Buick GMC
Service generally ok I generally don't have too many issues with their service department other than them trying to sell some things you don't need, however the inspection I generally don't have too many issues with their service department other than them trying to sell some things you don't need, however the inspections I have been getting there with my oil change have been lacking if even done at all lately. On my last visit they even managed to cross thread a lugnut during the tire rotation. More
OIL CHANGE THE FIRST TWO WERE FREE--SO WHAT COULD GO WRONG WITH AN OIL CHANGE:? BUT I AM ANNOYED THAT I HAVE GOTTEN AT LEAST TEN E-MAILS AND 6 TELEPHONE CALLS J THE FIRST TWO WERE FREE--SO WHAT COULD GO WRONG WITH AN OIL CHANGE:? BUT I AM ANNOYED THAT I HAVE GOTTEN AT LEAST TEN E-MAILS AND 6 TELEPHONE CALLS JUST TO RATE THE SERVICE, COME ON--IT WAS ONLY A OIL CHANGE. QUIT CALLING ME. More
Good service but watch out for the HARD SELL! I have been happy with the service department at Harbor GMC until the last time. Several weeks ago I took my Terrian in for routine service and asked I have been happy with the service department at Harbor GMC until the last time. Several weeks ago I took my Terrian in for routine service and asked them to check over the brakes because of my mileage. I was happy to hear that my brakes were OK but when the service writer and mechanic called me into the bay they pointed out how my 60000 mile tires were not aligned and were wearing and I should have my fuel system serviced costing almost $250. Now, I was born, but it was not yesterday. Of course my tires are worn, they have 60000 miles on them. I felt like I was back at my local quickie oil change place and they were trying to scare a senior citizen into unneeded repairs. That is why I don't go the quickie oil change place. I like the service at Harbor, but do't do that again, and I will not be back. More
Harbor always gives a little more than you expected Ordered the tires I wanted and even price matched a lower price I found online.Harbor is honest and knowledgeable. Rick was a big help. Been a custome Ordered the tires I wanted and even price matched a lower price I found online.Harbor is honest and knowledgeable. Rick was a big help. Been a customer for years. . More
Excellent--Dale was great--I will return Excellent....Dale was our salesman........he is great.........I will return............I have purchased many new cars and have to say Dale was the bes Excellent....Dale was our salesman........he is great.........I will return............I have purchased many new cars and have to say Dale was the best I have dealt with over all the years.......... More
Speedy Service I made an appointment for early Friday, was heading out of town no later than noon. At first I was worried I'd be running late. I was pleasantly surpr I made an appointment for early Friday, was heading out of town no later than noon. At first I was worried I'd be running late. I was pleasantly surprised when they called an hour later saying my oil change was already done! The employees were friendly, courteous and knowledgeable. They even washed the exterior of my Buick! I would recommend this service to anyone looking for a auto repair/service center. Thanks guys!! More
Standard maintenance The experience was conducted in a professional and efficient manner. I would recommend to anyone in need of any type of maintenance to visit your dea The experience was conducted in a professional and efficient manner. I would recommend to anyone in need of any type of maintenance to visit your dealership. More
Great Service and Sales Crew I've dealt with with dealership for years and they are professional and knowledgeable. Never had a problem with any repairs. Only place I go! I've dealt with with dealership for years and they are professional and knowledgeable. Never had a problem with any repairs. Only place I go! More
No Problem I stopped at Harbor GMC to see about an oil change for my car. I received great service the people were courteous. I will go back since it is 5 minute I stopped at Harbor GMC to see about an oil change for my car. I received great service the people were courteous. I will go back since it is 5 minutes from my house. More
Not truthful Was having the same issue with my car that was recalled and replaced the year prior where my car wouldn't randomly start and after having my car for t Was having the same issue with my car that was recalled and replaced the year prior where my car wouldn't randomly start and after having my car for two weeks and saying it started for them everyday and they couldn't find an issue on the day I went to get it the battery was dead and it had a flat tire. How did this happen if it was started up everyday? On top of that they charged me to not find any issues. I would never recommend this dealership for any kind of service, I was actually considering getting a new car but will not give this particular store my business. It's so obvious they parked my car and did nothing further to it and then charged me. More