Happy Kia
Silsbee, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 21 reviews
this dealership was super easy to work with. they handled everything quickly and efficiently. would highly recommend going through them! they handled everything quickly and efficiently. would highly recommend going through them! More
When i initially bought my vehicle literally test drove and was out the door with my new vehicle in less than an hour, got my first oil change, the ladies in the service area are pleasant and the waiting l and was out the door with my new vehicle in less than an hour, got my first oil change, the ladies in the service area are pleasant and the waiting lobby was nice and clean, with popcorn and an espresso machine and an ice/water machine and a charging station. Everyone I’ve encountered with has been professional w/great customer service. My mom loved my car so much she went 2 weeks after me a bought her one from there as well. More
This was one of the worst experiences I’ve ever had buying a car. They use bait and switch. They flat out lie about things. They falsify governmental documents. Do not buy from these crooks. buying a car. They use bait and switch. They flat out lie about things. They falsify governmental documents. Do not buy from these crooks. More
These guys sold me a car with known problems and failed to disclose. Used stop leak to fill a radiator leak. Once I got home it started leaking. $800 out of pocket to fix the problem. When I contacted them to disclose. Used stop leak to fill a radiator leak. Once I got home it started leaking. $800 out of pocket to fix the problem. When I contacted them about the issue, nobody responded. Of course I was reached out to after 3 days stating it was bought "as is". Stay away from their used cars. Their service techs are trash and so is their management. I've written reviews on every platform possible to warn people about their terrible business practices. Not to mention they tried to sell the car out from under me after I put down a deposit on it. These guys are xxxxxxxx. Everything they told me over the phone and at the dealership about what they did with the vehicle was false. More
Horrible dealership! I bought my car a week ago and they promised to get the scratch out of it. So I brought it back to get fixed now they're saying they can't get it out and there's nothing they can do. Do promised to get the scratch out of it. So I brought it back to get fixed now they're saying they can't get it out and there's nothing they can do. Do not go to this place!! Management is rude and unprofessional! Told me there was nothing he could do about the scratch More
Purchase 2 vehicles from here with no issues they got me the payments I wanted and the vehicles I needed kobe made the sales experience great and Mike was strait forward with the contracts the payments I wanted and the vehicles I needed kobe made the sales experience great and Mike was strait forward with the contracts More
WORST DEALERSHIP EVER! UNPROFESSIONAL, MANIPULATIVE SIMPLY DOES NOT NEED TO BE IN BUSINESS! PURCHASED the vehicle in NOVEMBER & here we are in JANUARY & they don’t have it together... They had me sign SIMPLY DOES NOT NEED TO BE IN BUSINESS! PURCHASED the vehicle in NOVEMBER & here we are in JANUARY & they don’t have it together... They had me sign 2 contracts still not getting my vehicle financed nor did they give my down payment back. They sold a vehicle without the title. They blocked me in & called the cops on me when they were in the wrong! In which I was FREE to leave. They have offered me money to bring the vehicle back. They lied about going to finance the vehicle in house. Happy kia is just PLAIN OLD PATHETIC & NEEDS TO bE OUT OF BUSINESS! More
Great Store! Great People! I bought my 2019 Kia Optima from these guys in December and was thrilled with the experience. They were very helpful and knowledgeable and I will be u I bought my 2019 Kia Optima from these guys in December and was thrilled with the experience. They were very helpful and knowledgeable and I will be using them for all of my service needs too! Kevin and Ryan Szura are great and their people are real pros! More
Happy Team Great Service I love this store, these guys and gals really know how to go above and beyond for their customer! Thanks for making me a Raving Fan and a Happy custom I love this store, these guys and gals really know how to go above and beyond for their customer! Thanks for making me a Raving Fan and a Happy customer for life! More