Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Hansen Motor Company - Service Center
Brigham City , UT
886 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
886 Reviews of Hansen Motor Company - Service Center
Sort by
January 18, 2019
Excellent experience. Cody is the best service writer Best dealer in the state hands down. Super honest, fast, and friendly. Cody is one of the best service writers I have dealt with. No bs, no beating ar Best dealer in the state hands down. Super honest, fast, and friendly. Cody is one of the best service writers I have dealt with. No bs, no beating around the bush. Excellent More
by LeRoyD-MAX
Verified CustomerEmployees Worked With
January 18, 2019
Hansen rocks! we bought mom's car at Watsons because of her age, needed more local! her service very so so! I bought mine at Hansens, much better experience! my we bought mom's car at Watsons because of her age, needed more local! her service very so so! I bought mine at Hansens, much better experience! my barber bought his Escalade at Freeway, now gets it serviced totally at Hansens! More
by craig_roberts782
January 17, 2019
Service vehicle and oil change Excellent service and on time as far as scheduling and returning the vehicle as promised. They always run the vehicle through the car wash and are g Excellent service and on time as far as scheduling and returning the vehicle as promised. They always run the vehicle through the car wash and are good to work with. More
by hdhadley
January 17, 2019
Quick and easy Called about new tires and not only were they helpful and friendly, but also the cheapest by far, comparing apples to apples. Arrived at the service c Called about new tires and not only were they helpful and friendly, but also the cheapest by far, comparing apples to apples. Arrived at the service center, tires were ready to go and I was in and out in 45 monies flat. Great experience. More
by Amyzon
January 17, 2019
Great dealership! The service was excellent and I was taken care of very promptly even though I had not made and appointment before I walked into the shop. They accom The service was excellent and I was taken care of very promptly even though I had not made and appointment before I walked into the shop. They accommodated me graciously even without an appointment. They even offered additional services and said they could do them while I waited. I only waited about 20 minutes or so and they were finished with the services and had washed it. They have always taken good care of me ever since I bought the car. I highly recommend Hansen Motors. More
by grammylarsen
Employees Worked With
January 16, 2019
Excellent service Every one went out of their way to help me super fast, in getting my car back.. They talked to insurance people to save me some time there as well.. Every one went out of their way to help me super fast, in getting my car back.. They talked to insurance people to save me some time there as well.. More
by bexchevron1
January 09, 2019
Hassle free They did a wonderful job very fast very efficient and took care of all the extras I asked them to do. I would recommend this service to anyone lookin They did a wonderful job very fast very efficient and took care of all the extras I asked them to do. I would recommend this service to anyone looking to have any warranty work done or service work done More
by Old guy 58!
January 09, 2019
Best Dealer in Utah Best dealer and service center in Northern Utah and surrounding areas! Always put the customer first even before making the almighty dollar. Have kin Best dealer and service center in Northern Utah and surrounding areas! Always put the customer first even before making the almighty dollar. Have kindness respect and the best customer service anywhere. They are honest and shoot you straight!!! Lots of companies need to learn from Hansens! More
by threegirlys
January 04, 2019
Very helpful service department!! I couldn't be happier with the service department at Hansen Moter! They are always very timely, affordable and professional. I wouldn't take my vehi I couldn't be happier with the service department at Hansen Moter! They are always very timely, affordable and professional. I wouldn't take my vehicles anywhere else. More
by Adam
Employees Worked With
January 03, 2019
Worst experience at a service center Worst experience at a shop that I have ever had!!!!!! I brought my minivan In for an air conditioning repair, power door lock replacement and a window Worst experience at a shop that I have ever had!!!!!! I brought my minivan In for an air conditioning repair, power door lock replacement and a window repair. After the shop had made the repairs, my son helped to drive the vehicle home. I drove it to work the next day and it was making a horrible noise (That noise wasn’t there when I brought the car in) I drove the car home and parked it. The next day I inspected the car, only to find that the transmission fluid had been drained from my car. There wasn’t any fluid leaking under the car. I was so confused. Why was the transmission fluid removed from my vehicle. None of the items that were scheduled for repair were connected to the transmission. I brought my car to a local store and had an employee verify that the transmission was drained. He recommended that I purchase transmission fluid and suggested that I put it in right away before the transmission is damaged further. I contacted a different shop to explain what happened and they gave me a quote on the cost of a diagnostic to asses the damages. I contacted Hansen’s Service Center manager to explain what happened and request that the cover the expense. The service manager refused to cover any expenses and not only that, he didn’t apologize for what happened. I wouldn’t recommend this service center if you are considering servicing your vehicle. More
by Customer 123
Employees Worked With
