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Hansen Motor Company - Service Center

Brigham City , UT

4.7
905 Reviews

905 Reviews of Hansen Motor Company - Service Center

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May 28, 2024

Everybody was very friendly and helpful. Dan was amazing and very helpful to our wants and needs. We will be purchasing from Hansen again. More

by cntye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Hansen Motor Company responded

Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as one of our valued customers for many more years to come! Matt Hansen Matt@hansenmotors.com

May 24, 2024

Your service was great, not just for the vehicle, but also customer service. I went in to get my sunroof looked at. Cody the technician let me know the motor was bad. He looked in to see if it was under More

by meaking69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Hansen Motor Company responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

May 23, 2024

Went in to get part put on for recall on tailgate Didn’t know that they had to order it ahead of time So one of the service guys had ordered one for his truck and he gave us his so we didn’t have More

by tressa_46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

May 20, 2024

Spencer at Hansen Dealership was very kind, caring, and took care of mom’s car immediately. I was totally stressed and full of anxiety and the way he handled everything with ease and professionalism put me More

by teriobray57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The nice lady that worked the cashier that day was totally awesome and wonderful.
May 21, 2024 -

Hansen Motor Company responded

Thank you for taking the time to share your thoughts on working with Spencer and our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

May 15, 2024

Great service … always timely and professional. Excellent trouble shooters! Will bring our vehicles here always.! More

by hhbell1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Hansen Motor Company responded

Thanks for sharing about your experience with Hansen Motor Company. Jon, Cody, and our team appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

May 10, 2024

Whether selling me a car/truck or servicing one of the many cars/trucks I've purchased from them it has always been a positive experience. I don't go anywhere else. They are the epitome of a true 5Star More

by davidlavelllarsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Hansen Motor Company responded

David, Thank you so much for your excellent review! We are so glad that Cody had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

May 10, 2024

On my limited service experience so far: very good scheduling, both on readiness to receive vehicle and time taken to perform work. On the purchase of vehicle (last year): feedback already provided. More

by snuj.t.thoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Hansen Motor Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cody and our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

May 07, 2024

Great kept me updated on the progress of the parts and truck. Other than having to wait on parts it was great More

by kyfalslev
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Hansen Motor Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

May 06, 2024

Always great service at Hansens. They are great at getting me in for an oil change when I need one. More

by rdw4325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Hansen Motor Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

April 27, 2024

Although the technician made an error and broke my hood latch when doing my oil change, Hanson motors stood behind their work and replaced it at no charge. Even giving us a loaner vehicle when the new part More

by BAKEJAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Hansen Motor Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Hansen Matt@hansenmotors.com

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