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Hansen Motor Company - Service Center

Brigham City , UT

4.7
907 Reviews

907 Reviews of Hansen Motor Company - Service Center

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July 31, 2023

Good always friendly have had mostly good experiences with the people and service they have provided More

by garciajess1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Hansen Motor Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as a valued customer for many years to come! Matt Hansen Matt@hansenmotors.com

July 28, 2023

Estimate for oil change was 30$. Actual cost was over 72$. And they did not refill windshield fluid, or wash the car More

by lgamble7048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Varney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Hansen Motor Company responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Hansen Matt@hansenmotors.com

July 26, 2023

Have always been very prompt friendly and kind. work has always been done as asked and not try to upscale. More

by kevinbaxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Hansen Motor Company responded

Kevin, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

July 26, 2023

Work has always been done as asked and not try to upscale. I appreciate that every time I go there, they get the work done right and in a timely manner. More

by shadow7a7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Hansen Motor Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

July 25, 2023

Great shop nice to work with. Got right on it and wait time was as stated. More

by vgheiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Hansen Motor Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

July 23, 2023

Great experience, working with that dealership for years. Quality service with a nod for cleanliness. More

by mlrwcf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

July 23, 2023

I could go 2 miles down the road but I’d rather go 15 miles for great service. More

by Mscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Hansen Motor Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

July 22, 2023

I needed an oil change and was headed out of town. They went out of their way to get my car serviced. More

by natb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
Jul 24, 2023 -

Hansen Motor Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

July 21, 2023

Great place to service your vehicle. Get you in and out fast and do great work. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

July 21, 2023

They went above and beyond to get us back on our way. Excellent service and support. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

Hansen Motor Company responded

John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

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