Hansen Motor Company - Service Center

Good job! Will definitely come again! They do good work and are easy to talk to. Will definitely come again! They do good work and are easy to talk to. More

They started at my appointment time,and they got it out when they said. By when they said. By More

Efficient and professional. They were on time and I had no issues whatsoever. Would recommend. They were on time and I had no issues whatsoever. Would recommend. More

The dealership is very responsive and has great customer service. My vehicle is in and out pretty quickly, which I have an experience with a Cadillac dealership. service. My vehicle is in and out pretty quickly, which I have an experience with a Cadillac dealership. More

Very clean and they took care of me. I was pleased with how fast they did the recall. I was pleased with how fast they did the recall. More

my Chevy Traverse needed a warranty repair. Hansen Motors called me and explained it to me and when the part came in it was a 45 minute service to replace the defective part. I was treated very Hansen Motors called me and explained it to me and when the part came in it was a 45 minute service to replace the defective part. I was treated very kindly and repair was finished in a timely manner. This was the same way I am treated every time I go in for service. I appreciate that. Thank you. Kathleen Merrill. More

Cody is a bad seed in the mix of some really great people at Hansen. He is rude and pompous. Because of him, I will NEVER have my vehicle serviced there. He chooses to argue with customers instead of hear at Hansen. He is rude and pompous. Because of him, I will NEVER have my vehicle serviced there. He chooses to argue with customers instead of hear their concerns and help. In my situation, he was at fault and after being rude to me and learning he was wrong, still elected to blame another department, not apologize and take no personal responsibility. He also blatantly lied to me. I truly hope GM reads these reviews, recognizes that Cody does not belong with a group who really are "professional grade" and send him packing. More

Great service. Easy to get a loaner car since part not available at the time. Friendly atmostphere. Easy to get a loaner car since part not available at the time. Friendly atmostphere. More

They are really good at caring about the customer and the service that they do they have been good to me, service that they do they have been good to me, More

They were courteous and professional. The appointment time was accurate. A pending software update was done in addition to my oil change without an additional appointment The appointment time was accurate. A pending software update was done in addition to my oil change without an additional appointment More