Back

Hansen Motor Company - Service Center

Brigham City , UT

4.7
886 Reviews

886 Reviews of Hansen Motor Company - Service Center

Sort by
November 19, 2024

Return calls were promised but generally did not happen. A second and sometimes a third call was required. After the purchase the features of the car were not explained. An appointment was made with the More

by pauldickamore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Read
4.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Hansen Motor Company responded

Paul, I apologize for the lack of communication and any frustration we have caused. After I touch base with Earl to see what he has found out about your garage door, I'll give you a call to try to figure out a solution. We'll contact you tomorrow to schedule a convenient time to discuss any further vehicle questions you or your wife have. We value and appreciate your business and look forward to assisting you so you fully enjoy your new vehicle.🚗 Sincerely, Matt Hansen GM matt@hansenmotors.com

November 14, 2024

They were able to fix my car in a timely manner. I was able to get an appointment quickly. More

by tlwraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Hansen Motor Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

November 10, 2024

Hansen's always takes such great care of us and our vehicles! They go above and beyond our expectations consistently. We feel very good about our choice in buying, servicing and repairing all our perso More

by robbylynne5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Hansen Motor Company responded

Thank you for the five-star rating for our service department, Robby! We appreciate you choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

November 05, 2024

great people, helpful and willing to let me be a walk in with my questions as far as the purchase of a new vehicle, no pressure, let me do it my way, and we were all happy at the end of the day More

by florareiter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Hansen Motor Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

November 05, 2024

Always reliable service at Hansens. I know they do a great job. Would not go anywhere else. More

by sdclark56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

November 02, 2024

Brought my car in for routine maintenance and normally, it goes great. No issues. This time however, my car sort of broke down on my drive home and I had to have it towed back. The problem was too much oil More

by kceejohnson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Read
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lund
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Hansen Motor Company responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Matt Hansen Matt@hansenmotors.com

October 24, 2024

Service was done in quickly. Check in was easy. My concerns were addressed. Hansens is my go to place. More

by holmesfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Hansen Motor Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

October 22, 2024

Hansen Motor treats you right. They are courteous kind and pay attention to details, Jerry More

by CABINSANDLODGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Hansen Motor Company responded

It has been a pleasure serving you, Jerry. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as a valued customer for many years to come! Matt Hansen Matt@hansenmotors.com

October 17, 2024

This dealership is the best. I have always been very pleased with The service I have received there. More

by lynnpcrowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Hansen Motor Company responded

Thank you, Lynn, for sharing about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

October 16, 2024

Have been helpful with all my needs and valued my time while I wait for my vehick More

by lance.kingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Hansen Motor Company responded

Thank you Lance! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hansen Motor Company. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen Matt@hansenmotors.com

1
...