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Hansen Motor Company

Brigham City , UT

4.8
1,507 Reviews
Since 1952 and three generations, Hansen Motor Company has been family-owned and operated and is proud of our legacy and commitment to serve our customers. We have the full line of the time tested GM names, which includes Chevrolet, Cadillac and GMC. When you are ready to purchase your next new or used car, truck or SUV, consider Hansen Motor Company.
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1175 S Commerce Way

Brigham City , UT

84302

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Showing 1,507 reviews

January 16, 2024

Everyone was great. They were courteous, kind, and very real. Answered all my questions and made certain I was cared for. More

by Lynnoyler
Recommend Dealer
Yes
Employees Worked With
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Read
Jan 16, 2024 -

Hansen Motor Company responded

Thank you, Lynn, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

January 16, 2024

Cody and his crew are always kind. I feel very comfortable bringing my car to Hansen's to be serviced! More

by missammytjs
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
Jan 16, 2024 -

Hansen Motor Company responded

Thank you for your business and this review. We're happy to hear that Cody and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Matt Hansen Matt@hansenmotors.com

January 16, 2024

Cody had my car serviced while it was in the shop. I had an appointment to have a receiver hitch installed. I didn't schedule a service at the time I made the appointment. The day before the appointme More

by Brent B
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
Jan 16, 2024 -

Hansen Motor Company responded

Thank you so much, Brent, for your excellent review! We are so glad that Cody and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

January 16, 2024

One word great Pleasant experience everyone was friendly and helpful Not pushy, made us very comfortable More

by timmythomp
Recommend Dealer
Yes
Employees Worked With
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Read
Jan 16, 2024 -

Hansen Motor Company responded

Thanks, Timmy, for your feedback on your recent visit to Hansen Motor Company. It's great to hear that we were able to assist you and that you had such a positive experience. Matt Hansen Matt@hansenmotors.com

January 16, 2024

Good advice, fast & friendly service Goes above and beyond to make sure you get what you need More

by krackalackin25
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
Jan 16, 2024 -

Hansen Motor Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

January 16, 2024

It was just fine. No issues I only went in for an oil change. It was quick and simple. Good service More

by tarah.berry
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
Jan 16, 2024 -

Hansen Motor Company responded

We are very happy to have provided you with such a positive experience, Tarah! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

January 16, 2024

Started the deal on the phone and finalized at the dealership. Easy process the whole way through with no hoops to jump through and no hidden costs. I would definitely recommend Hansen motor co. for a More

by Chase.d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEFF NELSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Hansen Motor Company responded

Chase, Here at Hansen Motor Company, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Matt Hansen Matt@hansenmotors.com

January 15, 2024

Not good at all. Will not return! Poor service. Damaged my new truck. It was a bad experience More

by joshdurn
Recommend Dealer
No
Employees Worked With
Cody Varney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
Jan 16, 2024 -

Hansen Motor Company responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Hansen Matt@hansenmotors.com

January 15, 2024

They were fast and efficient Normally dealerships take a long time to get car ready and paperwork and they got it don't fast and I was out the door More

by Nickle-13
Recommend Dealer
Yes
Employees Worked With
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Read
Jan 15, 2024 -

Hansen Motor Company responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Matt Hansen Matt@hansenmotors.com

January 15, 2024

I took a vehicle in to get a noise and a coolant leak diagnosed. The initial diagnosis left me very disappointed because I was able to verify that parts of what they diagnosed as the problem, were not re More

by Monkeyme
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Hansen Motor Company responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd like to be able to look up your repair order to go over it and would love to try to turn things around and make sure the same thing doesn't continue to happen. If you don't mind, reaching out so we can review the mechanic's notes and recommendations. The last thing we want to do is charge a diagnostic if it was the wrong diagnosis. Unfortunately, I don't have the ability to look it up when all I know is the username Monkeyme. Thanks for your time. Matt Hansen 435-226-1012 Matt@hansenmotors.com

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