Hansel Subaru
Santa Rosa, CA
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547 Reviews of Hansel Subaru
Timely delivery of serviced car. Customer service people friendly and polite. Waiting area clean and comfortable, excellent amenities. Customer service people friendly and polite. Waiting area clean and comfortable, excellent amenities. More
Scheduled minor service in advance. Arrived at 7:30 AM and was quickly "checked in" at the service counter. Got the car back, serviced and washed, at 9:45 AM. Arrived at 7:30 AM and was quickly "checked in" at the service counter. Got the car back, serviced and washed, at 9:45 AM. More
Once you get past the initial phone call, and the people who answer those phones who aren’t always as helpful as they could be, the service department is absolutely wonderful. They are efficient very pleasa who answer those phones who aren’t always as helpful as they could be, the service department is absolutely wonderful. They are efficient very pleasant to work with very helpful and I’ve taken my car there over the years ( since I bought it there) Because they are so great! More
This is one of those ultimate dealerships in the way they personalize the care of your vehicle. Great sales staff and service department so it's a no brainer once you compare it with most of the dealerships personalize the care of your vehicle. Great sales staff and service department so it's a no brainer once you compare it with most of the dealerships from the past. They are on top of things all the way from appointments to explanations and even to the delivery of your care once serviced. They have found things that were a potential for safety problems and nip it in the bud. A well deserving team of professionals. More