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Hansel Subaru
Santa Rosa, CA
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New to Subaru Purchased my first Subaru and worked with Sean, He made it a fun and comfortable experience. He was knowledgeable and helpful. This was not my first " Purchased my first Subaru and worked with Sean, He made it a fun and comfortable experience. He was knowledgeable and helpful. This was not my first "new car" experience but it was, by far the smoothest. The showroom is open and friendly. I had set up an appointment with Sean to see a Forester that I saw on the website, and although that car sold before I could get there, Sean was able to find a different Forester that had everything I wanted. I couldn't be happier with my purchase! Even working with Abe in Finance was a pleasurable. Not always easy to find something to laugh about while working though all that paper work but we managed to get in a few laughs. Sean and Abe were awesome thank you both More
enjoyable car buying experience Bought an Outback and worked with Corey as our sales person. He was extremely helpful, knew his products and guided us through the different possibil Bought an Outback and worked with Corey as our sales person. He was extremely helpful, knew his products and guided us through the different possibilities. His explanations were very clear even on the technical characteristics of the vehicle. Tom in finance was equally good. Best car buying experience we have ever had. More
New forester! Working with Scott was the most pleasant car buying experience I have ever had. He had a knowledgeable and confident answer to every question. Hansel Working with Scott was the most pleasant car buying experience I have ever had. He had a knowledgeable and confident answer to every question. Hansel Subaru has a low pressure sales environment allowing a more relaxed buying experience. More
Friendly and knowledgable Staff (Andrea and Jeremy) were very friendly and knowledgeable about their product and services. Visited three separate times switching back and fort Staff (Andrea and Jeremy) were very friendly and knowledgeable about their product and services. Visited three separate times switching back and forth between a Forester and an Outback and they were very patient. Very satisfied and would definitely recommend Hansel Subaru. More
Great people, great dealership Barbara was very Informative, she knew the car inside and out. She checked in with me the next day to make sure everything was good and that I was en Barbara was very Informative, she knew the car inside and out. She checked in with me the next day to make sure everything was good and that I was enjoying my new car. No Hassle or Haggling when dealing with the price. More
Great experience I came in to buy a crosstrek and did just that! Everything was very straightforward and enjoyable. Service was excellent and I walked away happy with I came in to buy a crosstrek and did just that! Everything was very straightforward and enjoyable. Service was excellent and I walked away happy with my purchase. More
My 2nd Hansel Subaru Experience I received an email from the dealership about the miles (which were high) on my 2015 Outback. I didn't respond because I'm very busy and didn't want t I received an email from the dealership about the miles (which were high) on my 2015 Outback. I didn't respond because I'm very busy and didn't want to take the time then I received a call and the ball started rolling. Thank you for the call. More
My first car Corey really made buying my first car a great and exciting experience. I'm happy to have made this purchase and excited for my Subaru. Corey really made buying my first car a great and exciting experience. I'm happy to have made this purchase and excited for my Subaru. More
New Car Purchase Got the car we wanted at a price that was agreeable to us. Our sales person, Malcom Tietzer took us easily through the process; finding what we wanted Got the car we wanted at a price that was agreeable to us. Our sales person, Malcom Tietzer took us easily through the process; finding what we wanted, explaining, listening to us and answering our questions. He was great! And we are so far very happy with our car! More
Fabulous customer service I appreciate the care and support we received. Our salesperson took the time to explain every detail about our new car. I have never experienced that I appreciate the care and support we received. Our salesperson took the time to explain every detail about our new car. I have never experienced that level of support. I felt like I was at Subaru University. More