
Hansel Subaru
Santa Rosa, CA
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Hansel is hands down the best service experience in my decades of car ownership. They do an excellent job and of all the people who work there, Joe stands out from the rest as the person I can always coun decades of car ownership. They do an excellent job and of all the people who work there, Joe stands out from the rest as the person I can always count on to provide an exceptional experience. More
People are friendly, worked on my car, fixed the air conditioner. The only problem was the tires. A few days after the service my tires were low on pressure. I would have thought that was part of the s conditioner. The only problem was the tires. A few days after the service my tires were low on pressure. I would have thought that was part of the service. I went to a tire place and they could not find anything in the tires, they added air and everything was fine. No charge. More
My entire purchasing experience with Hansel Subaru was very amiable. Even though the individual I was originally working with moved out of state prior to my vehicle arrival, Nick stepped in to be sure ev very amiable. Even though the individual I was originally working with moved out of state prior to my vehicle arrival, Nick stepped in to be sure everything went smoothly. Everyone I worked with was very knowledgeable about the vehicle and each were able to answer all of my questions. More
On time, maintenance team did everything promised, handy digital tools to convey details. Loaner very appreciated. Eric, was awesome - excellent customer service, knowledgable, and great communicator. digital tools to convey details. Loaner very appreciated. Eric, was awesome - excellent customer service, knowledgable, and great communicator. More
I was very pleased with all those who assisted in my purchase. I found them very knowledgeable and helpful with regard to answering questions and then staying in touch after my purchase to make sure ev purchase. I found them very knowledgeable and helpful with regard to answering questions and then staying in touch after my purchase to make sure everything was satisfactory. More
The Hansel Service Department is professional and efficient. I have complete confidence that they will take care of my Outback rapidly and have me safely on the road again. efficient. I have complete confidence that they will take care of my Outback rapidly and have me safely on the road again. More
Fast. Efficient. Friendly. Courteous. Can’t ask for better, anywhere. Have recommended Hansel Subaru to many friends. Efficient. Friendly. Courteous. Can’t ask for better, anywhere. Have recommended Hansel Subaru to many friends. More