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Hansel BMW of Santa Rosa
Santa Rosa, CA
567 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
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Latest Reviews
March 19, 2025
Service seems to have diminishedquite a bit recently.
In the past Mike Allen was great to work with. Knew the cars,warranties and had EMPATHY for the customers' concerns. Not sure if he's still there but
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by jack
Employees Worked With
Mike Allen 5STARS!!!
February 19, 2025
Purchased Bridgestone tires at Hansel BMW, the Hansel BMW
receipt said I would be getting a $70 and $100 rebate. I received the $70 rebate but Bridgestone said there was never a $100 rebate, then pointing o
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by jbougetz
Employees Worked With
Ernesto
October 01, 2024
The beginning of the end was with a part that I was told
would ". . . be here tomorrow." It wasn't. Again and again. It went downhill from there, with varying "truths." Then it was time for the annual s
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by irishgin
Employees Worked With
Service intake
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