Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hansel BMW of Santa Rosa
Santa Rosa, CA
567 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 19, 2025
Service seems to have diminishedquite a bit recently.
In the past Mike Allen was great to work with. Knew the cars,warranties and had EMPATHY for the customers' concerns. Not sure if he's still there but
More
by jack
Employees Worked With
Mike Allen 5STARS!!!
February 19, 2025
Purchased Bridgestone tires at Hansel BMW, the Hansel BMW
receipt said I would be getting a $70 and $100 rebate. I received the $70 rebate but Bridgestone said there was never a $100 rebate, then pointing o
More
by jbougetz
Employees Worked With
Ernesto
October 01, 2024
The beginning of the end was with a part that I was told
would ". . . be here tomorrow." It wasn't. Again and again. It went downhill from there, with varying "truths." Then it was time for the annual s
More
by irishgin
Employees Worked With
Service intake
