Hansel BMW of Santa Rosa

Always excellent service and really nice people. When it comes to service on my 1990 525i, Hansel stands behind its work. Awaiting delivery of my new 530e. When it comes to service on my 1990 525i, Hansel stands behind its work. Awaiting delivery of my new 530e. More

Always gets me in and fixes the problem. My service associate is wonderful and keeps me informed My service associate is wonderful and keeps me informed More

The service technician was very responsive to my requests. The work Don was excellent. Expensive but very thorough. requests. The work Don was excellent. Expensive but very thorough. More

could not have been better - Paul is the best, he is friendly and super knowledgeable friendly and super knowledgeable More

Service department was excellent. Very responsive and attentive. Jason was the one who guided my car service. Very responsive and attentive. Jason was the one who guided my car service. More

Young lady up front desk had great costumer service. Technicals did great work. Car running amazing. Thank you but Usually BMW washes cars after service but mine washes but it’s all good. Thanks again Technicals did great work. Car running amazing. Thank you but Usually BMW washes cars after service but mine washes but it’s all good. Thanks again More

Christian my sales rep was persistent and worked hard to find the right car for me. find the right car for me. More

Jason and his team were great. They made sure to stay in contact with me and helped work around my busy schedule to get my car in for service They made sure to stay in contact with me and helped work around my busy schedule to get my car in for service More

They are a wonderful dealership. Very helpful and friendly. They do a great job. I am always satisfied with the service of car. Very helpful and friendly. They do a great job. I am always satisfied with the service of car. More

Great service except they had the wrong part which meant an extra trip back to the service dept. an extra trip back to the service dept. More