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Hanner Chevrolet GMC Trucks

Baird , TX

5.0
18 Reviews
Call Dealership (877) 259-5282

1540 I-20W

Baird , TX

79504

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18 Reviews of Hanner Chevrolet GMC Trucks

December 07, 2021

John Windham the service advisor was awesome. Got my truck right in the shop. It was a great experience. More

by n.hayhurst53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Windham
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November 29, 2021

Good service, friendly staff and I appreciate they pickup and deliver my vehicle! Highly recommend! More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Surles
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July 09, 2021

Best dealership around. They are all so friendly and knowledgeable! I have dealt with others in past but will stay with Hanner from now on. More

by Silva7613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Malcolm, Service men
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July 06, 2021

Very friendly, very clean. Salesman Phillip Rangel was very helpful polite friendly and great at explaining the vehicle i purchased. Danny was also great at explaining my loan to me. More

by Rebecca.castanon1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Rangel, Danny
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June 11, 2021

Hanner is GREAT about picking up our vehicles for service and returns them washed and clean. Love this place. Best dealer in Texas and the Southwest More

by garrettd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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June 08, 2021

This is the 4th or 5th vehicle we have purchased from Hanner. Always amazing customer service and I would not go anywhere else to purchase a vehicle More

by criccotx@verizon.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breck Tharp
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May 26, 2021

Installed a bed cover that wouldn’t fit with the toolbox I ordered which I wasn’t happy with and would not exchange it days later More

by Sethjwilliams
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brody
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May 27, 2021 -

Hanner Chevrolet GMC Trucks responded

We are sorry that you are now unhappy with your bed cover and toolbox situation. But, we ordered the exact bed cover and toolbox that you instructed us to order. You even sent us pictures with the part numbers. We realized that the toolbox would not fit under the cover at the time of installation, which is why we wrote you a check back for the toolbox. You were still happy with the cover at the time and told us you would find a box that would work. You then called us days later frustrated that you hadn’t been able to find a toolbox that would work with the cover…that you had told us to order. We cannot buy back a cover that has now been installed and used and then proceed to try and sell it to someone else. We don’t like for people to have bad experiences. We bought back the toolbox that didn’t work and wasn’t installed, but you were happy when you left with your truck and cover. We would have been glad to give you your money back for the cover before the truck left, but we cannot do those things after the fact.

May 16, 2021

The Hanner’s are awesome people. Brody and Danny’s made our purchase easy and fun. I’ve purchased all of my vehicles at Hanner for 20+ years and will continue to do so More

by barrkennels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brody, Danny
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