Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hanna Imports
Raleigh, NC
935 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
935 Reviews of Hanna Imports
June 14, 2018
Ask for Bobby We had a good experience using Hannah. Bobby was our sales rep. He was honest and transparent. Also, he is an army veteran, so instantly gained our re We had a good experience using Hannah. Bobby was our sales rep. He was honest and transparent. Also, he is an army veteran, so instantly gained our respect. They do hold up to their end of the bargain, and they proactively called me for the repairs we negotiated. They actually replaced the brakes instead of repairing them, which I thought said a lot. I did have to detail the car to get a cologne/smoke smell out, but the vehicle is reliable and in perfect shape otherwise. They normally detail all smells out with a third party, but I think mine was just over looked. That’s what you gamble when buying a used car. Also, service team was so great. I’d be tempted to use them over the Jeep dealership based on my experience with them. More
by Jeep201511
Employees Worked With
Bobby Altherr
June 13, 2018
Deal straight business well done. From the first call it went as desired Good customer service,no price jumping and good advice during the deal I travel from the West to the east and From the first call it went as desired Good customer service,no price jumping and good advice during the deal I travel from the West to the east and got what I came for good business Thank you, Mr. Joe Dilorenzo Service well done with a smile More
by E.T Prodigal Son
Employees Worked With
Joe Dilorenzo
June 13, 2018
Customer Satisfa~ Outstanding service! Great follow-up! Thank you for an exceptional and warm experience. Your personnel took time to make sure my vehicle was delivered Outstanding service! Great follow-up! Thank you for an exceptional and warm experience. Your personnel took time to make sure my vehicle was delivered in pristine condition and the experience was very memorable! More
by Still waiting!
Employees Worked With
Craig James, Joe Dilorenzo
June 13, 2018
Great Experience! We went to Hanna Imports to find a car for my daughter. Chris Lord greeted us upon arrival and after a brief conversation, he showed us a few cars in We went to Hanna Imports to find a car for my daughter. Chris Lord greeted us upon arrival and after a brief conversation, he showed us a few cars in our price range. At no point was he pushy or hovering over us. We found the car (SUV) we wanted, in our price range and mileage. They offered some financing options (we ended up paying cash). I really liked that the price listed on the sticker was the true price (no haggling) and that they provide a 12 month/12,000 mle warranty with every car purchased. (Very important when purchasing a used car.) All in all it was a very pleasant experience and I definitely would consider purchasing another car from Hanna imports. Thank you Chris! More
by EricD5121
Employees Worked With
Chris Lord
June 12, 2018
Great Experience with Brandon Barnes! Brandon was so helpful with my first car buying experience. He answered all my questions and even came in on his vacation day to finish the process. H Brandon was so helpful with my first car buying experience. He answered all my questions and even came in on his vacation day to finish the process. He also personally arranged the pre-purchase inspection that my mom wanted. He made everything easy! More
by wolfpacker
Employees Worked With
Brandon Barnes
June 12, 2018
Service was great Have on complaints service was great very helpful and. very nice and polite. smiling face Will recommend to my family and friends good location easy t Have on complaints service was great very helpful and. very nice and polite. smiling face Will recommend to my family and friends good location easy to get to More
by Grand mom23
Employees Worked With
Bryanna Dunlap, Kenneth Massenburg
June 11, 2018
Fast and Easy!! I came in and Corwin Evans greeted me at the door. I ask him about the vehicle i was interested in and he was very knowledgeable. The process was fast I came in and Corwin Evans greeted me at the door. I ask him about the vehicle i was interested in and he was very knowledgeable. The process was fast and easy! the vehicle did have a couple hiccups but Corwin was on top of things and resolved them I would definitely be coming back and referring friends and family!! Thanks Corwin!! More
by Angela1212
Employees Worked With
Corwin Evans
June 10, 2018
Attentive and helpful! Brandon was very patient with our process and helped me and my family find the best vehicle for our situation. We had a lot of narrow parameters and B Brandon was very patient with our process and helped me and my family find the best vehicle for our situation. We had a lot of narrow parameters and Brandon & his team went to plenty of lengths to ensure we got a good deal and a helpful vehicle that met our needs! He was also very patient while my kids who were with me were certainly feeling the effects of our 4th dealership that day . Thank you Brandon for helping out our family this weekend! More
by spsandridge
Employees Worked With
Brandon Barnes
June 10, 2018
Exceeded Expectations Chris made the effort to make this car purchase feel like it was the most import thing he could be doing. The car I wanted was not on the lot, Chris Chris made the effort to make this car purchase feel like it was the most import thing he could be doing. The car I wanted was not on the lot, Chris found the exact car I wanted. More
by Stephens6268
Employees Worked With
Chris Selfani, Joe Dilorenzo, Kenneth Massenburg
June 10, 2018
They did their research...Great Experience! I tend to try not to write online reviews so that individuals can form their own opinions about their experiences, however in this case I am going to. I tend to try not to write online reviews so that individuals can form their own opinions about their experiences, however in this case I am going to. The experience hands down was probably the best sales experience (whether it be car or just buying something in general) I have ever experienced. Not only did Joe do his homework on the car but he went out of his way to do additional research as well as shoot a personalized video showing me the details of the car. In the video he specifically addressed any concerns I had about what the car came included with. To take it a step further Joe went out of his way to physically go in and talk to the manufacturer of the car and talk to them about specific features I wanted and were concerned with. The communication between Joe and Craig was fluid and they answered all my questions via call and email as soon as I asked. What sold me on using this dealership was the fact that they were not afraid to state that there were certain things they did not know about a specific vehicle, however they would do their research and get me an answer. More
by iken
Employees Worked With
Craig James, Joe Dilorenzo
