Hanna Imports

Very Helpful Everyone at Hanna Imports was very helpful and friendly. Buying a car can be a stressful thing unless you are looking at Hanna Imports. My salesman Ni Everyone at Hanna Imports was very helpful and friendly. Buying a car can be a stressful thing unless you are looking at Hanna Imports. My salesman Nick was great. Thank You all! More

Overall good place to buy used cars Great selection of good looking cars, good customer service and good sales representatives, however detailing crew needs serious work. If you are look Great selection of good looking cars, good customer service and good sales representatives, however detailing crew needs serious work. If you are looking for a well priced car this is a good place to start looking More

Sloppy and Unprofessional I inquired online for a BMW 2-series. I came in and test drove a black car that I wanted. My salesman sent the application to the bank, then I got app I inquired online for a BMW 2-series. I came in and test drove a black car that I wanted. My salesman sent the application to the bank, then I got approved and started signing the paperwork. Then the manager informed me that my salesman had made an error and sent the application for a different car on the lot. He told me I would have to DOUBLE my down payment in order to take the car home. I refused. They then wasted another 3 hours of my day resubmitting the application and I finally signed the correct paperwork. They did not clean the interior of the car at all, it was a mess comprised of smudges and grime in every crevice I could see. There were two paint spatters on both front rims that they claimed would be removed prior to me taking the car home. Upon parking the car at home, I noticed the paint spatters were still there on my rims. I will never return or recommend Hanna Imports. More

Add-ons were ridiculous as was the finance manager! To be clear, our salesman was FANTASTIC and I do think we received a fair price. The issues are a little deeper. After negotiating a cash price for To be clear, our salesman was FANTASTIC and I do think we received a fair price. The issues are a little deeper. After negotiating a cash price for the car, a new charge was added to the quote. A $400 cell phone app that we specifically stated we didnt want. On top of that a ludicrous "doc fee". Again these were added after the price was settled on. These items were deemed non-negotiable. Had my daughter not already fallen in love with the car, I would have walked. Things went downhill when we met with the finance manager. It was obvious when we first met that he was either mad about something or was the most arrogant man in Raleigh. I had seen him earlier in the evening because he actually "strutted" around the dealership. I didnt realize this was still a thing. Anyway, when paying for the car I paid with cash. The FM acted like I had spit on him and actually rolled his eyes at me. He claimed they dont take cash in that amount because of all the extra paperwork. The paperwork was a single IRS document with 3 blanks requiring info. He then called the salesman into the office to berate him in front of us about having a customer paying with cash!! Who does this??!! Altogether, my experience was not one that will be repeated. Hanna Imports needs to consider a different training method for their managers and think twice about their fees and add-ons. More

Easy experience Everything was easy and enjoyable in this car buying experience. I appreciate doing business with Hanna Imports. I came knowing what car I wanted and Everything was easy and enjoyable in this car buying experience. I appreciate doing business with Hanna Imports. I came knowing what car I wanted and Ryan was very accommodating. More

New car My first car buying experience and it was pretty good. Percy was great and low pressure. Worked with me and let me test drive multiple different cars. My first car buying experience and it was pretty good. Percy was great and low pressure. Worked with me and let me test drive multiple different cars. Would recommend. More

Good Car and Great Service David provided very good service in our recent purchase. He let me and my wife take our time looking at several different models of card and provided David provided very good service in our recent purchase. He let me and my wife take our time looking at several different models of card and provided his honest opinion about the cars we were considering. I appreciate David's accommodation of my schedule on several visits to Hanna. His patience and calm manner made our purchase as stress free as possible. More

It was great I love my Infiniti Hanna Imports helped me get the SUV I wanted, they didn’t do what most dealship try to get you to get another vehicle you don’t want, they let you tak Hanna Imports helped me get the SUV I wanted, they didn’t do what most dealship try to get you to get another vehicle you don’t want, they let you take your time to chose through all the vehicles with so many great choices you want to choose Thank you Hanna Imports More