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Hanna Imports

Raleigh, NC

3.3
925 Reviews

2407 Wake Forest Rd

Raleigh, NC

27608

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925 Reviews of Hanna Imports

August 07, 2023

Watch out adds fees at last minute , paint and fabric protection 1499 cannot be removed . Contract details say you acknowledge this is not necessary to buy the car. Read everything before signing. This More

by Disappointed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Winder
May 25, 2023

Tony Steed was an incredibly professional sales person. He helped us in providing answers to all our questions. We traveled 2 1/2 hours to look at a specific car. We traded in our Ford fusion hybrid for a More

by kath
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Steed
May 19, 2023

Deceptive, unethical business. Added $1499 "KAHU3" fee for car recovery LoJack unbeknowing to me. The vehicle already has recovery protection. Paid cash, no need for them to locat More

by JCollins
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Naz Alawar
May 20, 2023 -

Hanna Imports responded

This review is out of line. Product was disclosed and Jcollins paid cash for his vehicle. Making threats and smearing reputation should not be taken lightly by review sites. Our reputation in our community is outstanding and to have it questioned by somebody that had buyers remorse should be unacceptable. We flagged this review with dealer rater due to its content being offensive and invalid.

January 04, 2023

AVOID HANNA IMPORTS AT ALL COST! !!! I bought a used 2020 Kia from Hanna Imports in December 2022. My wife and I really liked the car and it was in our budget, however we experienc More

by sabhy2cool
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Deandre
December 02, 2022

Evan showed wonderful, quality customer service. He was so kind and it was a pleasure doing business with him. I would definitely recommend this place to others. More

by Acgarrett1
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan Williams
October 28, 2022

Staff was friendly, very professional. Evan Williams did a great job from start to finish with the sale of my vehicle. Experience was pleasant through its entirety. More

by Bishop12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Williams
July 28, 2022

Horrible experience very unprofessional had me drive a hour for a car that wasn't there no sympathy at all bad business stay away!! More

by Sglast77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Taveras, Emmett Austegard, Josh Thomas, Steve Smith, Percy Hinton, Andrew Austegard, Philippe Charoensawadsiri, Evan Williams, Derek Lane
June 29, 2022

Terrible service after the initial purchase. The service department will not return phone calls, and the warranty department will not return phone calls or emails. I bought my car 2 1/2 months a More

by R C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Taveras
May 28, 2022

Steve Smith is amazing. Great experience. No games and very fair offer for my vehicle. I will definitely give him a call the next time I’m ready to purchase or sell a vehicl More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Smith
May 26, 2022

Steve Smith and his team made this a very easy transaction. They were great on the trade-in and on my buy. More

by pittjc
Recommend Dealer
Yes
Employees Worked With
Steve Smith
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