Hanlees Napa Volkswagen - Service Center

Professional friendly service department. It’s easy to make appointments. They always explain report in detail. Showroom is spotless and comfortable. It’s easy to make appointments. They always explain report in detail. Showroom is spotless and comfortable. More

Friendly and updates you with whats going on. Good communication and checks everything. Reliable service center. Good communication and checks everything. Reliable service center. More

I dropped vehicle a day early. Vehicle was completed prior to my appointment time! Pretty awesome! Thanks for everything! Vehicle was completed prior to my appointment time! Pretty awesome! Thanks for everything! More

Service department young man new exactly what I needed and wanted! Very courteous and friendly! I would diffently come back! and wanted! Very courteous and friendly! I would diffently come back! More

William the manager in the service department is professional, polite and pleasant . He explained details of service very well. Impressed with this business. professional, polite and pleasant . He explained details of service very well. Impressed with this business. More

Staff was professional this visit and I felt more confident until I noticed my hood was not latched. That is a real safety issue for me. confident until I noticed my hood was not latched. That is a real safety issue for me. More

Everyone I interacted with in your at your service and parts departments were friendly, professional and helpful. Grateful to get such great service! parts departments were friendly, professional and helpful. Grateful to get such great service! More

Great Customer Service! Staff are very helpful and accommodating! Waiting was not that long! Keep up the good work ! Cheers! Staff are very helpful and accommodating! Waiting was not that long! Keep up the good work ! Cheers! More

Work was completed in a timely manner. 36000 mile service. Service writer communicated politely and effectively 36000 mile service. Service writer communicated politely and effectively More

Office staff were helpful, supportive, and personable. They All went the extra mile in dealing with the issue at hand. They All went the extra mile in dealing with the issue at hand. More