Hanlees Napa Volkswagen - Service Center

Customer service was on point! Quick and efficient service done on my vehicle. Communication was great! Quick and efficient service done on my vehicle. Communication was great! More

All of the staff were friendly, efficient, and courteous. The service was performed as promised! Thank you! The service was performed as promised! Thank you! More

They made a mistake yesterday and apologized, but need to know their products better. They told me my car had Bridgestone tires which were badly worn and gave me a picture of them. My car has Yokohama tires know their products better. They told me my car had Bridgestone tires which were badly worn and gave me a picture of them. My car has Yokohama tires and the tires were fine. They got someone else’s tires mixed up with mine. More

Very pleased with Hanlees Subaru, fixed our rear hatch issue which Fairfield Subaru couldn’t thanks issue which Fairfield Subaru couldn’t thanks More

They started on time and took us to a restaurant . We decided to walk back and by the time we got there, the car was done We decided to walk back and by the time we got there, the car was done More

You guys are the best in Northern California, the best Subaru dealer in California and up the good Job Subaru dealer in California and up the good Job More

Brought in our 2017 Crosstrek. Service manager took care of the vehicle as usual, fully checking over things and replaced parts as needed. He noted our battery needs cleaning ($1 Service manager took care of the vehicle as usual, fully checking over things and replaced parts as needed. He noted our battery needs cleaning ($120). I get the price... this requires pulling the battery with a proper memory-keeping device for vehicle electronics. Then actually cleaning up and putting everything back in... it takes time. Getting the vehicle home, I took off the red plastic cover from the positive battery pole... yes.... corrosion that I never noticed before. I bought a special battery cleaning spray and thoroughly cleaned it up, put on anti-corrosion rings (without disconnecting) and now check the battery each fueling. I called the service manager to say how much I appreciated his bringing the problem to my attention and I will determine later if I feel the battery is not performing or is venting/leaking too much. It appears good so far. I am interested in an AGM type battery, as is used in our Audi and Mini Cooper. I feel confident bringing our Crosstrek to Hanlees service department because they've always done a good job. More

Great communication and great service too. Highly recommend to friends and family. Friendly and helpful. Highly recommend to friends and family. Friendly and helpful. More

Christian and Luis did a great job on my vehicle. Couldn’t be be any happier Couldn’t be be any happier More

Great service! And they had good recommendations for a place to have lunch while I waited for my car to be serviced And they had good recommendations for a place to have lunch while I waited for my car to be serviced More