Hanlees Napa Subaru
Napa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Straight forward and professional negotiations for a new vehicle. No "sleazy" sales techniques and also no crazy premium surcharges for a car in high demand, compared to other regional dealerships. From the vehicle. No "sleazy" sales techniques and also no crazy premium surcharges for a car in high demand, compared to other regional dealerships. From the test drive to signing, it was as uncomplicated as it could be. More
This has been an outstanding experience for me at Hanlees Subaru! They truly care about their customers and believe in what they sell!! I absolutely love my New Subaru Outback Wilderness!! And plan on alwa Subaru! They truly care about their customers and believe in what they sell!! I absolutely love my New Subaru Outback Wilderness!! And plan on always purchasing my Subarus at this dealership!! More
From the time I entered the dealership I was treated with the upmost respect and Great knowledge of the Vehicles that were for sale. I was able to purchase one of the vehicles that was on the showroom floor. the upmost respect and Great knowledge of the Vehicles that were for sale. I was able to purchase one of the vehicles that was on the showroom floor. Great Spirit and knowledge. Highly recommended. More
You were constantly changing the people in the service department. You can’t get a relationship with your customers that way. when we bought the car it was stable and now it’s all over the place. department. You can’t get a relationship with your customers that way. when we bought the car it was stable and now it’s all over the place. More
Excellent customer service and communication during the entire purchasing process. From initial order through the waiting for the vehicle to arrive and final purchase. entire purchasing process. From initial order through the waiting for the vehicle to arrive and final purchase. More
Our experience buying a vehicle at Hanlee’s Napa could not have been better. The personnel was knowledgeable and friendly. There was no pressure which made us want to deal with them even more. I totally r not have been better. The personnel was knowledgeable and friendly. There was no pressure which made us want to deal with them even more. I totally recommend going to their lot and see what they have to offer. More
Check light came on - $200 fee for 5-6 minutes of technician work. Estimate of $1915 plus tax to repair. I refused. Got a independent mechanic to do the replacement of a non-essential part for $519 ( technician work. Estimate of $1915 plus tax to repair. I refused. Got a independent mechanic to do the replacement of a non-essential part for $519 (total) - 1/4 of the dealerships quoted price. Dealer is out of line of reasonableness. More