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Hanlees Napa Subaru
Napa, CA
541 Reviews
Welcome to Hanlees Napa Subaru
Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience!
We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus.
Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 541 reviews
Verified Customer
March 01, 2023
Straight forward and professional negotiations for a new vehicle. No "sleazy" sales techniques and also no crazy premium surcharges for a car in high demand, compared to other regional dealerships. From the vehicle. No "sleazy" sales techniques and also no crazy premium surcharges for a car in high demand, compared to other regional dealerships. From the test drive to signing, it was as uncomplicated as it could be. More
by Adi
Employees Worked With
Ron Cooper
January 16, 2023
This has been an outstanding experience for me at Hanlees Subaru! They truly care about their customers and believe in what they sell!! I absolutely love my New Subaru Outback Wilderness!! And plan on alwa Subaru! They truly care about their customers and believe in what they sell!! I absolutely love my New Subaru Outback Wilderness!! And plan on always purchasing my Subarus at this dealership!! More
by Peter Magrini
Employees Worked With
Michael Gurtovoy, Ron Cooper
November 22, 2022
From the time I entered the dealership I was treated with the upmost respect and Great knowledge of the Vehicles that were for sale. I was able to purchase one of the vehicles that was on the showroom floor. the upmost respect and Great knowledge of the Vehicles that were for sale. I was able to purchase one of the vehicles that was on the showroom floor. Great Spirit and knowledge. Highly recommended. More
by Will Pan
Employees Worked With
Victoria Young
October 11, 2022
You were constantly changing the people in the service department. You can’t get a relationship with your customers that way. when we bought the car it was stable and now it’s all over the place. department. You can’t get a relationship with your customers that way. when we bought the car it was stable and now it’s all over the place. More
by Nonageraldine
Employees Worked With
I don’t remember. I do know Michael your driver is wonderful
September 14, 2022
Excellent customer service and communication during the entire purchasing process. From initial order through the waiting for the vehicle to arrive and final purchase. entire purchasing process. From initial order through the waiting for the vehicle to arrive and final purchase. More
by michael.hendee
Employees Worked With
Victoria Young, Mike Gurtovoy
September 05, 2022
Our experience buying a vehicle at Hanlee’s Napa could not have been better. The personnel was knowledgeable and friendly. There was no pressure which made us want to deal with them even more. I totally r not have been better. The personnel was knowledgeable and friendly. There was no pressure which made us want to deal with them even more. I totally recommend going to their lot and see what they have to offer. More
by celineford
Employees Worked With
Mike, Ron Cooper
July 28, 2022
Check light came on - $200 fee for 5-6 minutes of technician work. Estimate of $1915 plus tax to repair. I refused. Got a independent mechanic to do the replacement of a non-essential part for $519 ( technician work. Estimate of $1915 plus tax to repair. I refused. Got a independent mechanic to do the replacement of a non-essential part for $519 (total) - 1/4 of the dealerships quoted price. Dealer is out of line of reasonableness. More
by jack McCord
Employees Worked With
Service technician in the office (name ??)
