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Hanlees Napa Subaru
Napa, CA
541 Reviews
Welcome to Hanlees Napa Subaru
Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience!
We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus.
Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 541 reviews
Verified Customer
May 17, 2023
The call back from the service department was less than expected. Supposed to have the diagnostic test ready by noon, didn’t hear a thing all day. I called THEM at 4:00pm. Told me what was wrong, they had expected. Supposed to have the diagnostic test ready by noon, didn’t hear a thing all day. I called THEM at 4:00pm. Told me what was wrong, they had to order a part, said my car would be ready at noon. I waited until 3:00pm, no call, so I called THEM again, said they would have to call me back…waited another hour before receiving a call… very bad communication. More
by DMFTHOMPSON
Employees Worked With
Audrey Ryan
May 16, 2023
Professional friendly service department. It’s easy to make appointments. They always explain report in detail. Showroom is spotless and comfortable. It’s easy to make appointments. They always explain report in detail. Showroom is spotless and comfortable. More
by VCTRPLMR70
Employees Worked With
Joey in Service Department , Audrey Ryan
May 16, 2023
The moment we arrived we were greeted with one of the sweetest person. Lily took the time to listen and ensure our needs were heard and worked promptly to ensure our time was not spent waiting around. Th sweetest person. Lily took the time to listen and ensure our needs were heard and worked promptly to ensure our time was not spent waiting around. The dealership worked with our requests and both sides were satisfied. The paperwork can be long and this is not the dealerships fault but a matter of legal terms. I do wish the paperwork can be streamlined better. More
by Melissa Diede
Employees Worked With
Lily, Audrey Ryan
May 14, 2023
William the manager in the service department is professional, polite and pleasant . He explained details of service very well. Impressed with this business. professional, polite and pleasant . He explained details of service very well. Impressed with this business. More
by BLACKHORSENICO
Employees Worked With
William
May 14, 2023
Hanlees Napa Subaru provided a very pleasant car buying experience with very timely responses to inquiries, competitive pricing, and excellent service at the dealership. experience with very timely responses to inquiries, competitive pricing, and excellent service at the dealership. More
by JPOPPA1980
Employees Worked With
Audrey Ryan
