Hanlees Napa Subaru

They guys are very helpful and attentive to your concern. I also love that there is a shuttle for locals to go home and to be picked up. I also love that there is a shuttle for locals to go home and to be picked up. More

Great experience, great options and great customer service I got the vehicle I wanted. Glad I shopped around. service I got the vehicle I wanted. Glad I shopped around. More

I am a returning customer to Hanlees after purchasing vehicles over the course of the years. They Have straightforward sticker, pricing, and a solid selection of new and used Subarus. I will say this exp vehicles over the course of the years. They Have straightforward sticker, pricing, and a solid selection of new and used Subarus. I will say this experience eclipses all of them (in the best way possible) in terms of sales and finance transparency, service, professionalism and support ! Victoria and Ron worked together to value my trade-in, consult on my options, work out the deal and financing to my requirements and then walk me through all the features of my new Subaru Impreza. Hands down the most professional and educated automobile sales team, that I have ever experienced. I feel like I entered as a customer and left as a friend. Hanlees is my go to dealer once again ! More

Good dealership to work with. Made sure I understood new tech on my vehicle. Reasonable to negotiate with. Saxon, Ron, and Yvonne are a good team. Made sure I understood new tech on my vehicle. Reasonable to negotiate with. Saxon, Ron, and Yvonne are a good team. More

Hanlees Napa Subaru was the worst Service Department I have experience in my entire life. have experience in my entire life. More

Dominique went above and beyond for us. I would definitely recommend this dealership to friends and family. We are so pleased with our new purchase. I would definitely recommend this dealership to friends and family. We are so pleased with our new purchase. More

Saxon was amazing listening to what my needs and price was to get me into a New Forester . When we did the test drive he talked about different features the car had showed me some his knowledge was GREAT! was to get me into a New Forester . When we did the test drive he talked about different features the car had showed me some his knowledge was GREAT! Yvonne was awesome with all the paper work and she took time time to interact on personal level . I have not picked up the car yet but so far my experience with Hanless Napa has been excellent More

I find them to be more expensive than a regular mechanic. Nice people bad prices Nice people bad prices More

Cherry was delightful and so helpful thru whole process and Yvonne also. They both helped make it a great experience and Yvonne also. They both helped make it a great experience More

I bought a brand new car also from here, had a routine maintenance, then this time they messed up with my car, just because the cover or lid in my engine oil is not properly attached. White smoke came out maintenance, then this time they messed up with my car, just because the cover or lid in my engine oil is not properly attached. White smoke came out my car, engine oil spilled all over the engine bay, my car had to be towed, I had to come back multiple times for them to fix the issue. The advisor was excellent addressing my concerns, The manager expressed no concern at all. I am driving my car with uncertainty. I missed some appointments, work, damages just because of the problems caused by them. I do not trust service techs here. You pay, then they will mess up with your car. Nobody cares. The service advisor is 5/5 but the manager and the tech 1/5. More