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Hanlees Napa Subaru
Napa, CA
542 Reviews
Welcome to Hanlees Napa Subaru
Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience!
We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus.
Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 542 reviews
July 01, 2023
Excellent customer service. Except I was originally ignored at first. Could do better by greeting visiting customers. Except I was originally ignored at first. Could do better by greeting visiting customers. More
by MONOYH
Verified Customer
July 01, 2023
We had been looking for a car for sometime at different dealerships before we decided on a Subaru, but unfortunately we ended up having an awful experience with Fairfield Subaru. I was referred to Napa Su dealerships before we decided on a Subaru, but unfortunately we ended up having an awful experience with Fairfield Subaru. I was referred to Napa Subaru by corporate Since they offered to honor the invoice price that was negotiated at the other dealership. they were extremely professional with communication and very accommodating. We were assigned to Dominique and she was our sales rep. She was always very professional, personable and communicated with me regarding ETA on the car from the factory. The day We picked up the car she had all the paperwork and loan term options for us to review and compare what fit our budget best. I would definitely recommend Dominique to friends and family or anyone looking to purchase a Subaru. More
by NATALIE
June 30, 2023
Very professional and super nice. Everything was done just on time ! I like them. Bought my car there too. Everything was done just on time ! I like them. Bought my car there too. More
by VIGNETTESONOMA
June 29, 2023
Good service. The service department could do with an upgrade to their computer/ billing system. It takes forever to get their information inputed and a lot of pap The service department could do with an upgrade to their computer/ billing system. It takes forever to get their information inputed and a lot of paperwork. It will be nice when they get staff to do the car washing that they did prior to Covid. More
by aston
Employees Worked With
Service department
June 26, 2023
Wonderful service from all personnel. This is what an automotive dealer should be like. I will gladly recommend them to anyone looking for professional service and a fair price. My wife a This is what an automotive dealer should be like. I will gladly recommend them to anyone looking for professional service and a fair price. My wife and I are in our 70's and we drove 250 miles one way to purchase our Subaru from Hnalees. More
by Gene
