Hanlees Napa Subaru
Napa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had an idea of what I was looking to expect before going into the dealership. Had done a lot of homework and knew the vehicle I was interested in was in high demand. I called Dominique and told her wh going into the dealership. Had done a lot of homework and knew the vehicle I was interested in was in high demand. I called Dominique and told her what I was looking for. She went on the lot, and texted me pictures of the two cars that fit my needs, with the window stickers. When my wife and I got to the dealership, she had the two cars ready for a test drive. Since I knew that I was probably going to pay MSRP due to supply and demand, it was nice to see that the dealership went $1k under sticker. Every other dealership I talked with said that Sticker is what they are selling the car at, because everybody wants that car, and there is a waiting list. They were $400 under the KBB trade-in value for my car, but I wasn't going to argue about $400. It was 12 years old, with a lot of miles. In short. I didn't feel any pressure from Dominique or the finance manager. Overall it was a pleasant experience. More
The employees are wonderful but the issues with my car are ridiculous. I’m afraid my 2019 Subaru is a lemon. are ridiculous. I’m afraid my 2019 Subaru is a lemon. More
First experience buying a car. Was very pleasant and didn't pressure me into something I didn't feel ready for. Was very pleasant and didn't pressure me into something I didn't feel ready for. More
Very nice and knowledgeable people. Helped to fix various minor issues with my Subaru. Clean. Helped to fix various minor issues with my Subaru. Clean. More
Everything I wished for. Ron Cooper was great and honest. There was a lot of attention paid to extended warranty. I must have had to decline 5 times. Same old line…”are you Ron Cooper was great and honest. There was a lot of attention paid to extended warranty. I must have had to decline 5 times. Same old line…”are you the ones who inquired about warranty?” Other that , Mike followed up today. Thank you! More
Very friendly staff. They gave MA a ride to kohl's and picked me up. They gave MA a ride to kohl's and picked me up. More