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Hanlees Napa Subaru
Napa, CA
556 Reviews
Welcome to Hanlees Napa Subaru
Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience!
We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus.
Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 556 reviews
July 26, 2023
I Preciate everything they do, great work and great people. On time, clean, great attitude people. On time, clean, great attitude More
by JAISON.GALOREYES02
Verified CustomerEmployees Worked With
Other Employees :
Audrey Ryan
July 26, 2023
Great experience with Cherry! She was amazing to work with, she made the process so easy She was amazing to work with, she made the process so easy More
by DELAHOZKATHERINE
July 25, 2023
Easy to make appt. Desk check-in always good. Good waiting area. Reliable mechanics. Good follow up: explanations, reviews, feedback. Wish vacuum and wash part of it Desk check-in always good. Good waiting area. Reliable mechanics. Good follow up: explanations, reviews, feedback. Wish vacuum and wash part of it! Would appreciate knowing ‘good walks nearby’. More
by BUNDSCHU.SUSAN
Employees Worked With
Never had a bad one!!
July 23, 2023
Everybody was helpful, kind, honest and efficient. All of my questions were answered in a thorough manner and I feel great about my purchase All of my questions were answered in a thorough manner and I feel great about my purchase More
by ANNIE.LITSCHKE
July 23, 2023
I came in on a day the internet was not working in Napa. Micheal had to do intake on paper. He was calming and assured me the work would get started once the system came back online. My service was done wi Micheal had to do intake on paper. He was calming and assured me the work would get started once the system came back online. My service was done without incident. More
by Anne G
Employees Worked With
Michael service, Clarissa came to pick me up. Both 5 star ratings.
July 23, 2023
Very slow. Much too expensive. Terrible communication! (I had to call twice to check when they didn’t meet time estimates!) They failed to keep me updated whe Much too expensive. Terrible communication! (I had to call twice to check when they didn’t meet time estimates!) They failed to keep me updated when they fell behind. EXTREMELY DISAPPOINTED WITH THE OVERALL SERVICE EXPERIENCE! More
by THANKYOUSAINTFRANCIS
Employees Worked With
Service dept.
July 22, 2023
Really nice people who are very professional and pleasant make you feel well taken care of. I have total confidence in this dealership and their people and plan to buy my next car from them. Five star. They make you feel well taken care of. I have total confidence in this dealership and their people and plan to buy my next car from them. Five star. They are really good and no one is paying me to say that. More
by PrestonK
Employees Worked With
Audrey Ryan
July 21, 2023
Ron Cooper was excellent to work with: responsive, detail-oriented, and got me a great deal. Finance department was quick to hop on the phone with me and work out loan details. Victoria Young helped u detail-oriented, and got me a great deal. Finance department was quick to hop on the phone with me and work out loan details. Victoria Young helped us review all other options and got us through paperwork quickly. Highly recommend these folks. Awesome experience. More
by Kreg
